At a Glance
- Tasks: Engage with guests, maintain facilities, and support fitness programmes in a vibrant leisure environment.
- Company: Join the Crowne Plaza Leeds team, where wellness meets hospitality.
- Benefits: Competitive pay, discounts on stays, free meals, and wellness activities.
- Other info: Opportunities for career growth and recognition through awards.
- Why this job: Make a difference in guests' lives while enjoying a fun and active workplace.
- Qualifications: Customer service experience and a passion for fitness are key.
The predicted salary is between 26436 - 26436 € per year.
Crowne Plaza Leeds offers a salary of £26,436.80 per annum / £12.71 per hour for a 40-hour work week across 5 days. Are you passionate about fitness and wellness? Join our team as a Leisure Club Assistant, where you'll play a crucial role in delivering a high-quality leisure experience to our guests. With a focus on customer satisfaction and safety, you'll support the smooth operation of our leisure facilities, ensuring they are clean, well-maintained, and welcoming to all visitors.
Key Responsibilities
- Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
- Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
- Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
- Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
- Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
- Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.
Desired Skills and Qualifications
- Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
- First Aid Certification: Valid First Aid and CPR certification is highly desirable.
- Communication Skills: Excellent verbal and written communication skills.
- Team Player: Ability to work effectively within a team environment.
- Flexibility: Willingness to work various shifts, including evenings and weekends.
In addition to competitive rates of pay, we also offer:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Leisure Attendant Leisure · Crowne Plaza Leeds employer: Valor Hospitality Partners, LLC
Crowne Plaza Leeds is an exceptional employer that prioritises the health and wellbeing of its team members while fostering a vibrant work culture. With competitive pay, generous discounts, and a commitment to employee growth through fully funded apprenticeship programmes and internal development opportunities, we ensure that our Leisure Attendants thrive both personally and professionally. Join us in creating a welcoming environment for our guests, where your contributions are recognised and celebrated.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant Leisure · Crowne Plaza Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crowne Plaza Leeds. Understand their values and what they stand for in the leisure industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience aligns with the role of a Leisure Club Assistant. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, especially in a customer-facing role like this one. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Leisure Attendant Leisure · Crowne Plaza Leeds
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for fitness and wellness right from the start! In your application, mention any relevant experiences or interests that highlight your commitment to a healthy lifestyle.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your customer service experience and any relevant qualifications, like First Aid certification, to stand out from the crowd.
Be Professional Yet Friendly:Remember, we’re looking for someone who can engage with guests in a friendly manner. Use a warm tone in your writing to reflect your personality and show us you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with Crowne Plaza Leeds and its leisure facilities. Research their services, programmes, and any recent news. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about customer engagement, prepare examples from your past experiences where you provided excellent service. Think of situations where you went above and beyond to help a guest or resolved a tricky situation.
✨Be Ready for Health and Safety Questions
Given the importance of safety in this role, brush up on health and safety protocols relevant to leisure facilities. Be prepared to discuss how you would handle emergencies or ensure a safe environment for guests.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about team dynamics, training opportunities, or wellness activities. It shows you’re engaged and thinking about how you can contribute to the team.
