At a Glance
- Tasks: Assist guests with luggage and ensure a smooth night operation.
- Company: Join the friendly team at Holiday Inn Leicester.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Great opportunities for training and career growth.
- Why this job: Perfect for night owls who love helping others and want flexible hours.
- Qualifications: No specific qualifications needed, just a friendly attitude!
The predicted salary is between 12.71 - 12.71 £ per hour.
We are looking for a Night Porter to join our team. Primarily you will be helping guests with their luggage and travel arrangements and supporting the night operation to meet guest requests which includes additional room amenities and serving food and beverages.
Key Responsibilities
- Help guests with luggage and travel arrangements.
- Support night operation by meeting guest requests, including room amenities and food & beverage service.
- Remain calm under pressure and vigilant to keep the hotel safe.
- Use initiative to prepare the hotel for the day ahead.
Working Hours & Flexibility
Open 7 days a week 365 days a year. Must adapt to shifts and days; busier during evenings and weekends, yet shift patterns and hours can be discussed at interview.
Training & Development
We offer nationally recognized apprenticeships and detailed brand training. Careers pages list the most popular courses.
Benefits
- Exclusive discounts for you, your friends, and family – Valor team member rates at our UK hotels, rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty.
- Access to high–street discounts on a range of shops, experiences, and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes designed to support your growth within your role.
- Monthly and annual team member service awards to recognise and celebrate achievements.
Equal Opportunity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter Front Office · Holiday Inn Leicester employer: Valor Hospitality Partners, LLC
At Holiday Inn Leicester, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. With flexible shift patterns, comprehensive training programmes, and a range of exclusive benefits including discounted stays and wellness activities, we ensure our team members feel valued and empowered to thrive in their roles. Join us for a rewarding career where your contributions are recognised and celebrated.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter Front Office · Holiday Inn Leicester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Valor Hospitality Partners, LLC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter Front Office · Holiday Inn Leicester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Valor Hospitality Partners, LLC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Valor Hospitality Partners, LLC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Valor Hospitality Partners, LLC get a sense of who you are beyond your experience!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Valor Hospitality Partners, LLC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
