Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds
Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds

Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds

Leeds Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the night team, manage guest requests, and ensure smooth operations.
  • Company: Join Crowne Plaza Leeds, a vibrant hotel with a focus on teamwork.
  • Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
  • Why this job: Perfect for night owls looking to grow in hospitality with flexible shifts.
  • Qualifications: Management experience in a hotel front office is preferred.
  • Other info: Opportunities for apprenticeships and career development await you.

The predicted salary is between 30000 - 42000 £ per year.

Are you a Night Owl? Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)? As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing with all guests' requests. Great communication skills are required as detailed handovers are necessary for the incoming shift and Duty Manager.

We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

  • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
  • Discounted stays for friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, keeping you well-fuelled
  • Access to high-street discounts on a range of shops, experiences and more
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at £250

Caring for your health and wellbeing, both in and outside of work:

  • A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
  • Healthcare Cash Plan options, from just £5 per month

Supporting your hospitality career growth:

  • Fully funded apprenticeship programmes
  • Internal development programmes, designed to support you as you grow within your role
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.

Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds employer: Valor Hospitality Partners, LLC

Crowne Plaza Leeds is an exceptional employer that prioritises the well-being and growth of its team members. With a supportive work culture, competitive pay, and a range of benefits including exclusive discounts, wellness activities, and fully funded apprenticeship programmes, employees are encouraged to thrive both personally and professionally. The flexible shift patterns and commitment to recognising achievements make it an ideal workplace for those seeking a rewarding career in hospitality.
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Contact Detail:

Valor Hospitality Partners, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Crowne Plaza or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your skills during interviews! Prepare examples of how you've successfully managed teams and handled guest requests in previous roles. We want to see your problem-solving skills in action!

Tip Number 3

Flexibility is key! Be open about your availability for various shifts and days. Highlighting your willingness to adapt can make you stand out as a candidate who fits right into our busy schedule.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our amazing perks and career growth opportunities there.

We think you need these skills to ace Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds

Management Skills
Problem-Solving Skills
Night Audit Experience
Health and Safety Knowledge
Guest Service Skills
Communication Skills
Flexibility
Team Leadership
Decision-Making Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Night Owl Skills: Make sure to highlight your experience in hotel management, especially within a Front Office team. We want to see how you've led teams and tackled challenges during those late-night shifts!

Communicate Clearly: Since great communication is key for this role, ensure your application reflects your ability to convey information effectively. Use clear language and structure your thoughts well, just like you would in a handover.

Flexibility is Key: Mention your availability and willingness to work various shifts. We appreciate candidates who can adapt to our busy evenings and weekends, so let us know how flexible you can be!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!

How to prepare for a job interview at Valor Hospitality Partners, LLC

Know Your Night Operations

Make sure you brush up on your knowledge of night audit processes and health and safety checks. Being able to discuss these topics confidently will show that you're ready to take charge as the Night Manager.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Highlight your problem-solving abilities and how you handle guest requests, as this is crucial for the role.

Communicate Clearly

Since detailed handovers are essential, practice articulating your thoughts clearly. You might even want to role-play with a friend to ensure you can convey information effectively during the interview.

Flexibility is Key

Be ready to discuss your availability and willingness to work various shifts. Showing that you're adaptable will demonstrate your commitment to the role and the team's needs.

Night Manager - Crowne Plaza Leeds Front Office · Crowne Plaza Leeds
Valor Hospitality Partners, LLC
Location: Leeds

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