At a Glance
- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join the Crowne Plaza Harrogate team in a vibrant hospitality environment.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
- Other info: Flexible shifts available with opportunities for training and career advancement.
The predicted salary is between 20316 - 28776 £ per year.
£25,396.80 per annum /£12.21 per hour, 40 hours per week (5 days). We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Hotel Receptionist - Crowne Plaza Harrogate Front Office · Crowne Plaza Harrogate employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Crowne Plaza Harrogate Front Office · Crowne Plaza Harrogate
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Crowne Plaza Harrogate. Familiarise yourself with their services and local attractions so you can impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your warm welcome! As a receptionist, first impressions are key. Practise how you would greet guests and handle common questions. This will help you feel more confident and ready to shine during your interview.
✨Tip Number 3
Show off your flexibility! Since the job requires working various shifts, be sure to highlight your availability and willingness to adapt. This shows you're ready to jump in and help out whenever needed.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It’s a great way to stand out and show your enthusiasm for the role at Crowne Plaza Harrogate.
We think you need these skills to ace Hotel Receptionist - Crowne Plaza Harrogate Front Office · Crowne Plaza Harrogate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to tailor your application to the role of Hotel Receptionist. Highlight any relevant experience or skills that show you can set the tone for a guest’s stay and provide excellent service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crowne Plaza Harrogate.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, take some time to research Crowne Plaza Harrogate. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Hospitality Skills
During the interview, highlight any previous experience in customer service or hospitality. Share specific examples of how you've gone above and beyond for guests. Remember, they’re looking for that natural charm and passion for service!
✨Be Ready for Flexibility Questions
Since the hotel operates 365 days a year, be prepared to discuss your availability and flexibility regarding shifts. Think about your schedule and be honest about when you can work, as this will demonstrate your willingness to adapt.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.