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- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join the Holiday Inn Gloucester - Cheltenham, part of a leading hotel group.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
- Other info: Flexible shifts, full training provided, and opportunities for career advancement.
The predicted salary is between 20316 - 28776 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist Front Office · Holiday Inn Gloucester - Cheltenham employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Front Office · Holiday Inn Gloucester - Cheltenham
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you walk in for that interview, you can impress them with your knowledge and show you're genuinely interested.
✨Tip Number 2
Practice your warm welcome! Since you'll be the face of the hotel, it’s crucial to nail that first impression. Try rehearsing a friendly greeting and some common questions guests might ask. We want you to shine!
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. They’re looking for someone who can work various shifts, so showing that you can adapt will definitely work in your favour.
✨Tip Number 4
Don’t forget to check out our website for more opportunities! Applying through us not only gives you a better chance but also keeps you updated on any new roles that pop up. Let’s get you that dream job!
We think you need these skills to ace Receptionist Front Office · Holiday Inn Gloucester - Cheltenham
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your friendly nature. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked in a similar role or have customer service experience, shout about it! We love seeing how you can bring value to our team.
Show Enthusiasm: Express your excitement about the role and the company in your application. We’re looking for energetic individuals who are keen to contribute to our guests' experiences. A little enthusiasm goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Familiarise yourself with the Holiday Inn Gloucester - Cheltenham and its services before the interview. Be prepared to discuss what you know about their facilities, local attractions, and any unique offerings. This shows genuine interest and helps you stand out as a candidate.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability openly. Highlight your flexibility and willingness to adapt to different schedules, especially during busy evenings and weekends. This will demonstrate that you're a team player who can meet the hotel's needs.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or wellness activities mentioned in the job description. This not only shows your enthusiasm for the role but also helps you assess if the hotel is the right fit for you.
