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- Tasks: Manage night operations, conduct audits, and ensure guest satisfaction.
- Company: Dynamic hospitality company in Gloucester with a focus on guest service.
- Benefits: Flexible shifts, career development, free meals, and exclusive discounts.
- Why this job: Join a vibrant team and enhance your hospitality skills while making guests feel at home.
- Qualifications: Strong communication and customer service skills required.
- Other info: Opportunities for fully funded apprenticeships and a focus on health and wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Gloucester is seeking an Assistant Night Manager to oversee night operations. Responsibilities include managing night audits, ensuring health and safety, and addressing guest requests. This role requires great communication and customer service skills.
The company offers flexible shift patterns and opportunities for career development, including fully funded apprenticeships. Enjoy exclusive discounts for family and friends, free meals on duty, and a focus on health and wellbeing.
Night Front Office Assistant Manager — Guest Service Audit in Gloucester employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Assistant Manager — Guest Service Audit in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your night audit knowledge and customer service skills. Think of examples from your past experiences that showcase your ability to handle guest requests and ensure health and safety.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you're excited about working nights and how you can contribute to their guest service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Front Office Assistant Manager — Guest Service Audit in Gloucester
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for guests in the past, so share some examples that showcase your communication skills and ability to handle requests.
Tailor Your Application: Don't just send a generic application! Take a moment to tailor your CV and cover letter to the Night Front Office Assistant Manager role. Mention specific responsibilities from the job description, like managing night audits and ensuring health and safety, to show us you’re the perfect fit.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great candidate for overseeing night operations.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Familiarise yourself with the specific night operations of the hospitality industry. Understand what a night audit entails and be ready to discuss how you would manage guest requests during late hours.
✨Showcase Your Communication Skills
Since this role requires great communication, prepare examples of how you've effectively handled guest interactions in the past. Think about situations where you resolved issues or improved guest satisfaction.
✨Highlight Health and Safety Awareness
Be prepared to talk about health and safety protocols relevant to night operations. Demonstrating your knowledge in this area shows that you take guest wellbeing seriously, which is crucial for the role.
✨Express Your Career Aspirations
The company offers career development opportunities, so share your ambitions. Discuss how you see yourself growing within the company and how the fully funded apprenticeships align with your goals.
