At a Glance
- Tasks: Lead the front office team and create memorable experiences for guests.
- Company: Join Crowne Plaza Glasgow, a vibrant hotel with a welcoming atmosphere.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career growth opportunities, and a supportive team environment.
- Why this job: Be the first impression for guests and make their stay unforgettable.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 29016 - 29016 £ per year.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check‑out experience, you’ll make sure they leave us happy too.
You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well‑fuelled
- Access to high‑street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer‑a‑friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Shift Leader Front Office · Crowne Plaza Glasgow employer: Valor Hospitality Partners, LLC
Crowne Plaza Glasgow is an exceptional employer that prioritises employee wellbeing and career development. With a vibrant work culture, competitive pay, and a range of benefits including exclusive discounts, wellness activities, and fully funded apprenticeship programmes, we ensure our team members feel valued and supported in their growth. Join us to be part of a dynamic environment where your contributions are recognised and celebrated.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Shift Leader Front Office · Crowne Plaza Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Reception Shift Leader role.
✨Tip Number 2
Be ready for the interview! Research Crowne Plaza Glasgow and understand their values and services. Prepare answers that highlight your experience in fast-paced environments and how you can create memorable guest experiences.
✨Tip Number 3
Show off your personality! When you meet potential employers, let your genuine warmth shine through. Remember, first impressions matter, so be friendly and approachable – just like you would with guests!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to kickstart your career with us.
We think you need these skills to ace Reception Shift Leader Front Office · Crowne Plaza Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming atmosphere we create at Crowne Plaza Glasgow.
Tailor Your Experience:Make sure to highlight your experience in a branded hotel environment. We’re looking for someone who’s comfortable in a fast-paced role, so share specific examples of how you've handled busy situations and provided excellent customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Hotel Inside Out
Before your interview, make sure you research Crowne Plaza Glasgow thoroughly. Familiarise yourself with their services, facilities, and local attractions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Shift Leader, you'll be dealing with guests daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience special – this is what they want to hear!
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability openly. Highlight your flexibility and willingness to adapt to the hotel's needs. This shows that you're a team player and ready to contribute positively to the work environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and career progression. This demonstrates your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
