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- Tasks: Lead the front office team to deliver exceptional guest experiences and drive hotel standards.
- Company: Join Holiday Inn High Wycombe, part of a growing hospitality brand with 37 hotels across the UK.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Why this job: Be part of a dynamic team and grow your career in hospitality with training and development opportunities.
- Qualifications: Proven experience in hospitality management and a passion for guest satisfaction.
- Other info: Flexible shifts available, with recognition for your achievements through awards and bonuses.
The predicted salary is between 36414 - 40980 £ per year.
£36,414.56 Per Annum / £16.63 Per Hour, 40 Hours per week. We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. The successful candidate will lead with purpose and vision using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda. The Front Office Manager will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Front Office Manager Front Office · Holiday Inn High Wycombe employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager Front Office · Holiday Inn High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Holiday Inn or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. Show us that you’re not just another candidate; you’re genuinely interested in being part of the team and enhancing guest experiences.
✨Tip Number 3
Practice common interview questions related to front office management. Think about how you would handle guest complaints or motivate your team. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for you to land that Front Office Manager role.
We think you need these skills to ace Front Office Manager Front Office · Holiday Inn High Wycombe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to delivering an exceptional guest experience.
Tailor Your CV: Make sure your CV is tailored to the Front Office Manager position. Highlight your relevant experience and skills that align with the job description. We love seeing how your past roles have prepared you for this opportunity!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Holiday Inn High Wycombe.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Holiday Inn brand and its values. Research their approach to guest satisfaction and think about how your experience aligns with their standards. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you’ve driven performance and improved guest experiences. Be ready to discuss your leadership style and how you motivate others.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle various situations, especially during busy periods. Think of specific scenarios where you had to be innovative or reactive, and explain how you resolved issues while maintaining high standards of service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.
