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- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join the Holiday Inn team at Gatwick Airport, a leader in hospitality.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities while you work.
- Why this job: Perfect for those who love hospitality and want to grow their career in a fun environment.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Flexible shifts available, with opportunities for career development and recognition.
Food and Beverage Team Member,£12.21 per hour, Casual worker
Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you\’ll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we\’d love to hear from you.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Join Our Team
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Food and Beverage Team Member - HI Gatwick Restaurant · Holiday Inn London - Gatwick Airport employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member - HI Gatwick Restaurant · Holiday Inn London - Gatwick Airport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holiday Inn and their values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest inquiries or complaints. Role-playing these situations can boost your confidence and prepare you for real-life interactions during your shift.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take pride in your appearance and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to join our fantastic team at Holiday Inn.
We think you need these skills to ace Food and Beverage Team Member - HI Gatwick Restaurant · Holiday Inn London - Gatwick Airport
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing great service and making guests feel special.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in food and beverage. We love seeing transferable skills, so don’t hesitate to mention your customer service experience or teamwork abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food and Beverage Team Member. Familiarise yourself with the key responsibilities like serving food and beverages, maintaining cleanliness, and providing excellent customer service. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Off Your People Skills
Since this role is all about guest experience, be ready to demonstrate your communication and interpersonal skills. Think of examples from your past experiences where you’ve successfully handled customer inquiries or resolved complaints. This will highlight your ability to connect with guests and provide top-notch service.
✨Dress to Impress
Even though it’s a casual role, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the hospitality brand well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. Asking questions shows your interest in the role and helps you determine if it’s the right fit for you.