At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and provide excellent customer service.
- Company: Join Crowne Plaza Glasgow, part of a growing hotel group with 37 locations across the UK.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and generous refer-a-friend bonuses.
- Why this job: Perfect for hospitality lovers wanting to gain experience in a vibrant team environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills!
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
£12.21 per hour, occasional worker
Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food andBeverage Assistant, you\’ll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we\’d love to hear from you.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Join Our Team
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Food and Beverage Assistant - Crowne Plaza Glasgow Restaurant · Crowne Plaza Glasgow employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Crowne Plaza Glasgow Restaurant · Crowne Plaza Glasgow
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to exceptional service will help you align your approach during interviews and demonstrate your passion for hospitality.
✨Tip Number 2
Network with current or former employees of Crowne Plaza Glasgow. They can provide valuable insights into the work culture and expectations, which can help you tailor your responses in any discussions or interviews.
✨Tip Number 3
Prepare to showcase your customer service skills through examples from past experiences. Think of specific situations where you went above and beyond for a guest, as this will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts. Since the role requires working evenings, weekends, and holidays, showing your willingness to accommodate these needs will make you a more attractive candidate.
We think you need these skills to ace Food and Beverage Assistant - Crowne Plaza Glasgow Restaurant · Crowne Plaza Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in the hospitality industry, especially roles that involved customer service. Emphasise skills like communication, attention to detail, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you provided excellent service or resolved guest complaints effectively.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and flexibility to work various shifts. Mention any previous experience with food and beverage service, even if it’s informal or volunteer work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Your Communication Skills
As a Food and Beverage Assistant, excellent communication is key. Be prepared to discuss how you've effectively communicated with customers in the past, and provide examples of how you've resolved any issues or complaints.
✨Highlight Your Attention to Detail
The role requires a strong attention to detail, especially when it comes to maintaining cleanliness and organisation. Be ready to talk about specific instances where your attention to detail made a difference in your previous roles.
✨Prepare for a Fast-Paced Environment
Since the job involves working in a fast-paced setting, share examples of how you've successfully managed multiple tasks at once. This will show that you're capable of handling the demands of the role effectively.