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- Tasks: Keep our leisure club sparkling clean and provide top-notch customer service.
- Company: Join the vibrant team at voco Fareham-Solent Leisure.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Why this job: Make a real difference in guests' experiences while working flexible evening shifts.
- Qualifications: Customer service experience and a friendly attitude are essential.
- Other info: Great opportunities for career growth and recognition within a supportive team.
The predicted salary is between 10000 - 12000 £ per year.
£9,523.80 per annum /£12.21 per hour, 15 hours per week (5 days) - Evening shift
Are you ready to make an impact in our leisure club? We are currently looking for a reliable and experienced Leisure Club Cleaner to join our team for evening deep-cleaning duties, working Monday to Friday, 19:00–22:00. From ensuring pristine facilities to delivering outstanding customer service, you’ll play a vital role in enhancing the experience for every guest who walks through our doors.
What You’ll Do
- Follow the cleaning schedule to maintain the highest standards across all leisure club areas.
- Use cleaning equipment and products safely and effectively, following all procedures and data sheet guidelines.
- Be a friendly face, delivering superior customer service with a smile.
- Stay informed on and adhere to all health, safety, and security procedures.
- Attend training sessions to enhance your skills and knowledge.
What We’re Looking For
- Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
- First Aid Certification: Valid First Aid and CPR certification is highly desirable.
- Communication Skills: Excellent verbal and written communication skills.
- Team Player: Ability to work effectively within a team environment.
- Flexibility: Willingness to work various shifts, including evenings and weekends.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Leisure Club Cleaner - voco Fareham-Solent Leisure · voco Fareham-Solent employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Cleaner - voco Fareham-Solent Leisure · voco Fareham-Solent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on voco Fareham-Solent. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly side shine through. Remember, they’re looking for someone who can deliver outstanding customer service with a smile.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure Club Cleaner - voco Fareham-Solent Leisure · voco Fareham-Solent
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you’ve maintained high standards in past roles, especially in customer-facing environments like leisure or hospitality.
Customer Service is Key: Don’t forget to mention your customer service experience! We love a friendly face, so share examples of how you’ve gone the extra mile to ensure guests have a great experience. It’s all about that smile and positive attitude!
Follow the Instructions: Make sure you read the job description carefully and tailor your application accordingly. We appreciate when applicants take the time to align their skills with what we’re looking for, so don’t skip this step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at voco Fareham-Solent!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected in leisure clubs. Be ready to discuss how you would maintain these standards and any previous experiences you have that relate to deep cleaning or maintaining hygiene in a customer-facing environment.
✨Showcase Your Customer Service Skills
Since this role involves interacting with guests, think of examples where you've provided excellent customer service. Prepare to share a story that highlights your ability to handle customer queries or complaints with a friendly attitude.
✨Be Prepared for Health and Safety Questions
Understand the basic health and safety procedures relevant to cleaning roles. Brush up on your knowledge of First Aid and CPR, as having this certification is highly desirable. Be ready to explain how you would ensure safety while using cleaning products and equipment.
✨Demonstrate Team Spirit
This position requires working closely with others, so be prepared to discuss your experience as a team player. Think of specific instances where you collaborated effectively with colleagues to achieve a common goal, especially in a busy environment.
