At a Glance
- Tasks: Manage reservations and events, ensuring exceptional experiences for clients.
- Company: Join Valor Hotels at Holiday Inn Coventry, a dynamic and inclusive workplace.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for professional development and recognition of achievements.
- Why this job: Make a real impact in the hospitality industry while growing your career.
- Qualifications: Experience in reservations or events management with strong communication skills.
The predicted salary is between 32000 - 32000 £ per year.
Holiday Inn Coventry £32,000.00 per annum /£15.38 per hour, 40 hours across 5 days. Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations.
Key Responsibilities:
- Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures.
- System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business.
- Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers.
- Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights.
- Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients.
- Commercial Awareness: Be commercially aware, considering total revenue and “lifetime value” when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions.
- Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability.
Qualifications and Skills:
- Proven experience in reservations, events management, or a similar role.
- Strong communication and customer service skills.
- Detail-oriented with excellent organizational abilities.
- Knowledge of revenue management and pricing strategies.
- Ability to analyze market data and competitor information.
- Experience in the hotel or hospitality industry preferred.
- Strong leadership skills with the ability to inspire and motivate a team.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reservations and Events Manager Revenue Office · Holiday Inn Coventry employer: Valor Hospitality Partners, LLC
At Holiday Inn Coventry, we pride ourselves on being an exceptional employer that values our team members' growth and wellbeing. With competitive pay, exclusive discounts, and a supportive work culture, we offer numerous opportunities for professional development, including fully funded apprenticeship programmes and internal development initiatives. Join us in a vibrant environment where your contributions are recognised and celebrated, making every day rewarding and meaningful.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations and Events Manager Revenue Office · Holiday Inn Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and don’t be shy about letting people know you’re on the lookout for a Reservations and Events Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you get the chance, create a portfolio showcasing your past events and reservations management successes. This can really set you apart when you’re chatting with potential employers or during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels like Holiday Inn Coventry and express your interest in working with them. A friendly email or call can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at Valor Hotels!
We think you need these skills to ace Reservations and Events Manager Revenue Office · Holiday Inn Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for reservations and events shine through! We want to see how your experience aligns with our dynamic team at Holiday Inn Coventry.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of the Reservations and Events Manager role. Brush up on your knowledge of reservation systems, pricing strategies, and competitor analysis. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in reservations and events management. Think about times when you successfully maximised enquiry conversion or delivered exceptional events. This will help you demonstrate your skills and how they align with what Valor Hotels is looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the company’s approach to competitor analysis, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Valor Hotels is looking for a dynamic professional, so being authentic can help you stand out. Share your passion for hospitality and how you can contribute to creating memorable experiences for clients.
