At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and exceed guest expectations.
- Company: Join the vibrant DoubleTree by Hilton Chester, a leader in hospitality.
- Benefits: Enjoy competitive pay, flexible shifts, and exclusive discounts for you and your loved ones.
- Other info: Opportunities for career growth and wellness activities to support your wellbeing.
- Why this job: Shape a high-performing events team and make a real impact in the hospitality industry.
- Qualifications: Experience in events or hospitality management with strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Do you excel in customer service and have the leadership skills to manage a dynamic team? We’re looking for an experienced Conference and Events Manager to oversee our events department, ensuring high standards and memorable guest experiences every time. This role combines strategy, operations, and team development to deliver outstanding results.
About the Role
As Conference and Events Manager, you’ll take ownership of the events department, leading your team to exceed service expectations while managing budgets, sales targets, and operational standards. Reporting to the Operations Manager and General Manager, you’ll drive our brand values and customer-focused approach while ensuring budgeted profitability and growth.
Key Responsibilities
- Lead and manage the events department, ensuring an exceptional guest experience and a professional team image.
- Oversee budgets, financial targets, and forecasts, tracking departmental revenue, costs, and profitability.
- Ensure effective stock control and payroll management, aligning resources with business needs.
- Drive a culture of service excellence, addressing feedback, reviewing customer reports, and improving standards.
- Train, develop, and mentor your team, conducting performance reviews and fostering career growth.
- Maximise sales through promotional initiatives, departmental selling culture, and proactive engagement with guests.
- Maintain compliance with all Health and Safety, food safety, and security standards.
Qualifications
- Strong background in events or hospitality management with proven leadership experience.
- Excellent communication skills, client focus, and financial acumen.
- Flexible availability, including weekends and evenings as events demand.
This is a fantastic opportunity for a motivated professional to shape a high-performing events team and contribute directly to the success of our hotel. Apply today to lead our Conference and Events team to new heights!
Why Join Us:
- Career Growth: This position offers significant opportunities for personal and professional development in a dynamic and growing hospitality environment.
- Competitive Salary: We offer a competitive salary and benefits package, reflecting your experience and qualifications.
- Supportive Team: You will work with a passionate team that is dedicated to providing exceptional events and maintaining our status as a premier event destination.
- Innovative Culture: Our hotel prides itself on creativity and innovation in the hospitality sector, encouraging team members to bring new ideas to the forefront.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Conference and Events Manager Conference & Banqueting · DoubleTree by Hilton Chester employer: Valor Hospitality Partners, LLC
DoubleTree by Hilton Chester is an exceptional employer that prioritises career growth and employee well-being in a vibrant hospitality environment. With a supportive team culture, competitive salary packages, and numerous benefits including exclusive discounts and wellness initiatives, we empower our Conference and Events Manager to lead a high-performing team while enjoying a fulfilling work-life balance. Join us to shape memorable guest experiences and advance your career in a dynamic setting.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Manager Conference & Banqueting · DoubleTree by Hilton Chester
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent events and achievements. This shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in event management and how you can lead a team to deliver exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at DoubleTree by Hilton Chester.
We think you need these skills to ace Conference and Events Manager Conference & Banqueting · DoubleTree by Hilton Chester
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your background in events or hospitality management. We want to see how your leadership skills and customer service experience can shine through!
Be Specific About Your Skills:Tailor your application to showcase your excellent communication skills and financial acumen. Mention specific examples of how you've managed budgets or led a team to success – we love seeing those details!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. Share your passion for creating memorable guest experiences and how you can contribute to our innovative culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of event management and hospitality. Brush up on your knowledge of budgeting, sales targets, and team leadership. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you successfully managed a team or improved service standards. Be ready to discuss how you’ve trained and developed team members, as this is crucial for the Conference and Events Manager position.
✨Emphasise Customer Focus
Since the role revolves around guest experiences, be prepared to talk about how you’ve gone above and beyond for customers in the past. Share specific stories that illustrate your commitment to service excellence and how you’ve handled feedback to improve events.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to innovation in events or how they measure success in their events department. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
