At a Glance
- Tasks: Assist guests with luggage, serve food and beverages, and ensure hotel safety.
- Company: Join the vibrant team at Crowne Plaza, Chester.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Enjoy a supportive environment with apprenticeships and recognition for your hard work.
- Why this job: Perfect for night owls seeking a flexible role with career growth opportunities.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
The predicted salary is between 21981 - 21981 € per year.
Crowne Plaza, Chester £21,981.44 per annum /£13.21 per hour, 32 hours per week across 4 days.
Are you a night owl? We are looking for a Night Porter to join our team. Primarily you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter Front Office · Crowne Plaza, Chester employer: Valor Hospitality Partners, LLC
Crowne Plaza, Chester is an exceptional employer that values its team members by offering competitive pay, flexible working hours, and a supportive work culture. With a strong focus on employee growth through fully funded apprenticeships and internal development programmes, staff are encouraged to thrive in their hospitality careers. Additionally, the hotel provides generous discounts, wellness activities, and a comprehensive Employee Assistance Programme, making it a rewarding place to work for those seeking meaningful employment.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter Front Office · Crowne Plaza, Chester
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings at places like Crowne Plaza or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research the hotel and its values. Think about how your skills, like being calm under pressure, fit into their team. We want to see your personality shine!
✨Tip Number 3
Show off your flexibility! Since the role requires adapting to different shifts, be prepared to discuss your availability. Let them know you're up for the challenge and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the details about the perks and training opportunities we offer, making it easier for you to see how you fit in.
We think you need these skills to ace Night Porter Front Office · Crowne Plaza, Chester
Some tips for your application 🫡
Show Your Night Owl Side:When writing your application, let us know why you're the perfect fit for a night role. Share any previous experience working nights or how you thrive in a calm, quiet environment. We want to see your personality shine through!
Highlight Your Flexibility:Since we need someone who can adapt to different shifts and days, make sure to mention your availability. If you’re open to working evenings and weekends, shout about it! Flexibility is key in this role.
Emphasise Guest Service Skills:As a Night Porter, you'll be helping guests with their needs. Use your application to showcase any customer service experience you have. Tell us about times you've gone above and beyond to make someone's stay special.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter involves. Familiarise yourself with the responsibilities like assisting guests with luggage and handling food and beverage service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Flexibility
Since the role requires flexibility in shifts and adapting to various situations, be prepared to discuss your availability and past experiences where you've successfully managed changing circumstances. Highlighting your ability to stay calm under pressure will definitely impress the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or wellness activities they offer. This shows that you’re not just looking for any job, but that you’re keen on being part of their specific team at Crowne Plaza.
✨Emphasise Your Customer Service Skills
As a Night Porter, you'll be interacting with guests regularly. Share examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your commitment to guest satisfaction, which is crucial in the hospitality industry.
