At a Glance
- Tasks: Oversee night operations, conduct audits, and ensure guest satisfaction.
- Company: Leading hospitality firm in Chester with a focus on employee wellbeing.
- Benefits: Competitive pay, discounts, meals, and apprenticeship opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Experience in Front of House or Reception and strong communication skills.
- Other info: Promotes internal progression and offers a supportive workplace culture.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading hospitality firm in Chester seeks an Assistant Night Manager to oversee night operations. The role includes night audits, health checks, and guest interactions, requiring strong communication and customer service skills. Ideal for those with a background in Front of House or Reception.
The company offers competitive pay and various perks, including discounts, meals, and apprenticeship programs, while promoting internal progression and wellbeing initiatives.
Night Operations Manager - Front of House in Chester employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Operations Manager - Front of House in Chester
β¨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
β¨Tip Number 2
Show off your personality during interviews! The role of Night Operations Manager is all about guest interactions, so let your communication skills shine. Be yourself and let them see how you handle customer service situations.
β¨Tip Number 3
Prepare for those night audits! Brush up on your knowledge of health checks and operational procedures. Being well-prepared will show that you're serious about the role and ready to take charge.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Operations Manager - Front of House in Chester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in Front of House or Reception roles. We want to see how your skills match the night operations manager position, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the role come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and donβt forget to proofread for any typos or errors β we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for all the perks we offer, like discounts and apprenticeship programs!
How to prepare for a job interview at Valor Hospitality Partners, LLC
β¨Know Your Night Operations
Familiarise yourself with the specific duties of a Night Operations Manager. Brush up on night audits, health checks, and how to handle guest interactions effectively. This will show that you understand the role and are ready to take charge.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about situations where you resolved issues or went above and beyond for guests. This will highlight your ability to create a positive experience during the night shift.
β¨Communicate Clearly and Confidently
Practice your communication skills before the interview. Youβll need to convey information clearly, especially during night audits and health checks. Consider doing mock interviews with friends to build your confidence and ensure you articulate your thoughts well.
β¨Research the Company Culture
Look into the hospitality firmβs values and wellbeing initiatives. Understanding their culture will help you align your answers with what they value most. It also shows that youβre genuinely interested in being part of their team.