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- Tasks: Lead night operations, manage guest requests, and ensure safety checks.
- Company: Join the DoubleTree by Hilton team in a vibrant hotel environment.
- Benefits: Competitive salary, flexible shifts, discounts, and wellness activities.
- Why this job: Create unforgettable guest experiences while advancing your hospitality career.
- Qualifications: Experience in Front of House or Reception and strong communication skills.
- Other info: Opportunities for apprenticeships and internal career progression.
The predicted salary is between 28051 - 28051 £ per year.
£28,050.88 - 40hrs, 5 days per week. Night Owls wanted. Do you have a strong background in Front of House or Reception operations but prefer working the night shift? As Assistant Night Manager, you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing with all guests' requests.
Great communication skills are required as detailed handovers are necessary for the incoming shift and Duty Manager, as are excellent customer service skills. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. In this job, you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our Restaurants and Bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Night Manager - DoubleTree by Hilton ... Front Office · DoubleTree by Hilton Chester employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager - DoubleTree by Hilton ... Front Office · DoubleTree by Hilton Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at DoubleTree by Hilton or similar places. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to front office operations. Think about scenarios where you had to solve problems or handle guest requests, as these will likely come up during your chat with the hiring team.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, be ready to discuss your availability and willingness to adapt. Highlighting your commitment to the night shift can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates on our career growth programmes right there.
We think you need these skills to ace Assistant Night Manager - DoubleTree by Hilton ... Front Office · DoubleTree by Hilton Chester
Some tips for your application 🫡
Show Off Your Night Owl Skills: When applying, make sure to highlight your experience in Front of House or Reception operations. We want to see how your skills can shine during the night shift, so don’t hold back on sharing relevant examples!
Communicate Clearly: Great communication is key for this role! In your application, emphasise your ability to handle detailed handovers and guest requests. We love candidates who can convey their thoughts clearly and effectively.
Flexibility is Your Friend: Since we operate 7 days a week, showcasing your flexibility in working various shifts will definitely catch our eye. Let us know your availability and how you can adapt to our busy evenings and weekends.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at DoubleTree by Hilton Chester!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Shift Role
Make sure you understand the specific responsibilities of an Assistant Night Manager. Familiarise yourself with night audits, health and safety checks, and how to handle guest requests. This will show your potential employer that you're ready to step in and take charge when needed.
✨Showcase Your Communication Skills
Since great communication is key for this role, prepare examples of how you've effectively communicated in past positions. Think about times when you had to hand over important information or resolve guest issues, and be ready to discuss these during the interview.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work various shifts. Highlight your flexibility and readiness to adapt to the busy evening and weekend schedules, as this is crucial for the role.
✨Emphasise Customer Service Experience
This position is all about creating memorable experiences for guests. Bring up specific instances where you went above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service and your fit for the hospitality industry.
