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- Tasks: Oversee night operations, manage audits, and ensure guest satisfaction.
- Company: Dynamic hospitality company in Gloucester with a focus on guest service.
- Benefits: Flexible shifts, career development, free meals, and exclusive discounts.
- Why this job: Join a vibrant team and make a difference in guest experiences.
- Qualifications: Strong communication and customer service skills required.
- Other info: Opportunities for fully funded apprenticeships and a focus on wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Gloucester is seeking an Assistant Night Manager to oversee night operations. Responsibilities include managing night audits, ensuring health and safety, and addressing guest requests. This role requires great communication and customer service skills.
The company offers flexible shift patterns and opportunities for career development, including fully funded apprenticeships. Enjoy exclusive discounts for family and friends, free meals on duty, and a focus on health and wellbeing.
Night Front Office Assistant Manager — Guest Service Audit in Cheltenham employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Assistant Manager — Guest Service Audit in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your night audit knowledge and customer service skills. Think of examples from your past experiences that showcase your ability to handle guest requests and ensure health and safety.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you're excited about working nights and how you can contribute to their guest service audit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Front Office Assistant Manager — Guest Service Audit in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and customer service. We want to see how your skills match the role of Night Front Office Assistant Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since great communication is key for this position, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter to demonstrate your ability to connect with guests and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Familiarise yourself with the specific night operations of the hospitality industry. Understand the key responsibilities of managing night audits and how to ensure health and safety during those hours. This will show your potential employer that you’re serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled guest requests in the past. Think about situations where you went above and beyond to ensure a guest's satisfaction. This is crucial for a role that focuses on guest service audit.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You’ll need to demonstrate that you can effectively communicate with both guests and team members, especially during the night shift when things can get hectic.
✨Highlight Your Flexibility and Team Spirit
Since the company offers flexible shift patterns, be ready to discuss your availability and willingness to adapt. Emphasise your ability to work well in a team, especially during night operations, as this will be key to ensuring smooth service.
