Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead night operations, manage guest requests, and ensure safety checks.
- Company: Join the Holiday Inn team in a vibrant hotel environment.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Why this job: Create unforgettable guest experiences while advancing your career.
- Qualifications: Experience in Front of House or Reception roles preferred.
- Other info: Flexible shifts with opportunities for career progression and apprenticeships.
The predicted salary is between 22000 - 33000 £ per year.
£27,500 Per Annum / £13.22 Per Hour, 40 Hours per week. Night Owls wanted. Do you have a strong background in Front of House or Reception operations but prefer working the night shift?
Responsibilities
- As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems.
- Your role will include running night audit, health and safety checks, night security walks and dealing with all guest requests.
- Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days — this means great flexibility if required. Shift patterns and contracted hours can be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. In this job you create memories that the guest will never forget and this could be the next step into a Head of Department position; we actively encourage internal development and progression.
Benefits
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our Restaurants and Bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Health and wellbeing
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Career development
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, recognising and celebrating achievements.
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Assistant Night Manager Front Office · Holiday Inn Gloucester - Cheltenham employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Night Manager Front Office · Holiday Inn Gloucester - Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Holiday Inn or similar places. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by practising common questions related to front office operations. Think about scenarios where you’ve solved problems or provided excellent customer service, as these will come in handy when discussing your experience.
✨Tip Number 3
Show your passion for night shifts! Highlight your flexibility and willingness to work during odd hours. Employers love candidates who are enthusiastic about the role and understand the unique challenges of working nights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Assistant Night Manager Front Office · Holiday Inn Gloucester - Cheltenham
Some tips for your application 🫡
Show Off Your Night Owl Skills: Since you're applying for a night shift role, make sure to highlight any experience you have working during the night. We want to see how you've handled late-night challenges and kept things running smoothly!
Communicate Clearly: Great communication is key in this role! When writing your application, be clear and concise about your previous experiences, especially those involving guest interactions and handovers. We love a good storyteller!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Assistant Night Manager role. We appreciate when candidates take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks and benefits we offer. Plus, it’s super easy!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Shift Role
Make sure you understand the specific responsibilities of an Assistant Night Manager. Familiarise yourself with night audits, health and safety checks, and how to handle guest requests. This will show your potential employer that you're ready to step in and take charge when needed.
✨Showcase Your Communication Skills
Since great communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to hand over important information or resolve guest issues. This will demonstrate your ability to keep things running smoothly during the night shift.
✨Highlight Customer Service Experience
Customer service is at the heart of hospitality. Be ready to discuss your past experiences in front-of-house roles and how you’ve gone above and beyond for guests. Share specific stories that illustrate your commitment to creating memorable experiences.
✨Ask About Career Development Opportunities
Since the job offers pathways for progression, come prepared with questions about career development. Ask about the apprenticeship programmes and internal training opportunities. This shows your ambition and interest in growing within the company, which is something they value.
