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- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join Holiday Inn Southampton-Eastleigh, a vibrant and growing hotel chain.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness activities.
- Why this job: Make a real impact on guests' experiences while developing your career in hospitality.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
- Other info: Flexible shifts, career growth opportunities, and a supportive team environment await you.
The predicted salary is between 20400 - 26600 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
BenefitsIn addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just £5 per month.
Career GrowthFully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - HI Eastleigh Front Office · Holiday Inn Southampton-Eastleigh in Bishopstoke employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - HI Eastleigh Front Office · Holiday Inn Southampton-Eastleigh in Bishopstoke
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the services, facilities, and local area. This way, when you walk into that interview, you can impress them with your knowledge and show you're ready to be the friendly face they need.
✨Tip Number 2
Practice your warm welcome! Since first impressions are everything, rehearse how you'd greet guests. A genuine smile and a friendly tone can go a long way in showing your hospitality charm. Remember, it’s all about making guests feel special!
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. They’re looking for someone who can work various shifts, so let them know you’re up for the challenge. It shows you’re committed and ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to check out our website for more opportunities! Applying through our site not only gives you access to the latest job openings but also allows you to explore the fantastic benefits we offer. Let’s get you on board!
We think you need these skills to ace Receptionist - HI Eastleigh Front Office · Holiday Inn Southampton-Eastleigh in Bishopstoke
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Receptionist. Mention any relevant experience in customer service or hospitality, even if it’s not from a hotel!
Show Enthusiasm: Express your excitement about joining our team at Holiday Inn Southampton-Eastleigh. Let us know why you’re interested in this position and what makes you a great fit for our vibrant front office team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your warm and friendly personality is key. During the interview, let your natural charm shine through. Practice greeting the interviewer as if they were a guest, showcasing your ability to create a welcoming atmosphere.
✨Know the Hotel Inside Out
Familiarise yourself with the Holiday Inn Southampton-Eastleigh and its services. Be prepared to discuss what makes this hotel special and how you can contribute to enhancing guests' experiences. This shows your enthusiasm and commitment to the role.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability openly. Highlight your flexibility and willingness to adapt to the hotel's needs, which is crucial for a busy front office environment.
✨Prepare Questions About Career Growth
The job offers great opportunities for career development. Prepare thoughtful questions about the apprenticeship programmes and internal development options. This demonstrates your ambition and interest in growing within the company.
