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- Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
- Company: Join Hilton Garden Inn Birmingham, a vibrant and inclusive workplace.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts available with opportunities for training and career advancement.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: A passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 26436 - 26436 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well fueled
- Access to high street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist Front Office · Hilton Garden Inn Birmingham employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Front Office · Hilton Garden Inn Birmingham
✨Tip Number 1
First things first, make sure you know the Hilton Garden Inn Birmingham inside out! Familiarise yourself with their services, facilities, and local attractions. This way, when you walk in for an interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your warm welcome! Since you'll be the face of the hotel, it’s crucial to nail that first impression. Try rehearsing a friendly greeting and some common questions guests might ask. A little practice goes a long way!
✨Tip Number 3
Don’t forget to showcase your flexibility! The job requires working various shifts, so be ready to discuss your availability during the interview. Highlighting your willingness to adapt will definitely impress the hiring team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to land that dream job with us.
We think you need these skills to ace Receptionist Front Office · Hilton Garden Inn Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and energetic personality shine through! We want to see that natural hospitality charm you have, so don’t be afraid to be yourself and share why you’re passionate about providing great service.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist at Hilton Garden Inn Birmingham. Highlight any relevant experience or skills that match the job description, even if it’s from a different environment. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our front office team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our amazing perks!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Do your homework on Hilton Garden Inn Birmingham! Familiarise yourself with their services, facilities, and local attractions. This will not only impress the interviewers but also show your genuine interest in the role and the hotel.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules, especially during busy evenings and weekends, as this shows you’re committed to being a team player.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team culture, training opportunities, or wellness activities mentioned in the job description. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.