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- Tasks: Prepare and serve delicious coffee while providing top-notch customer service.
- Company: Join the vibrant team at Black Sheep Coffee in AC Hotel by Marriott Birmingham.
- Benefits: Enjoy competitive pay, flexible shifts, and exclusive discounts for you and your friends.
- Why this job: Be part of a fun, supportive hospitality family and grow your career with us.
- Qualifications: Previous barista or customer service experience is a plus, but passion is key!
- Other info: Access to wellness activities and fully funded apprenticeship programmes for career growth.
The predicted salary is between 19047 - 19047 £ per year.
£19,047.60 per Year /£12.21 per Hour, 30 hours a week (5 days)
What you'll be doing as a Barista:
- Preparation of the Black Sheep Coffee menu and product list
- Serve all guests in accordance with Black Sheep Coffee and Valor brand standards
- To ensure service areas are fully stocked at all times
- Ensure tables are set and cleared to the company standards
Desired Skills:
- Previous hospitality or barista experience
- Previous Customer Service experience
We're in search of individuals who are dedicated to providing outstanding customer service with a warm and personable touch. Embrace the opportunity to become a valued member of our hospitality family – join us and become an integral part of our family of Hotalitarian’s today.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Barista - Black Sheep Coffee - AC Hotel by Marr... Coffee Shop · AC Hotel by Marriott Birmingham employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Black Sheep Coffee - AC Hotel by Marr... Coffee Shop · AC Hotel by Marriott Birmingham
✨Tip Number 1
Get to know the company! Before your interview, check out Black Sheep Coffee's values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since they’re looking for someone with a warm and personable touch, think of examples from your past experiences where you went above and beyond for a customer. Share those stories during your chat!
✨Tip Number 3
Be flexible with your availability! They need people who can work various shifts, especially evenings and weekends. Let them know you’re open to different hours – it shows you’re keen and ready to jump in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed and shows you’re serious about joining the team. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Barista - Black Sheep Coffee - AC Hotel by Marr... Coffee Shop · AC Hotel by Marriott Birmingham
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Mention any barista experience you have and how it fuels your desire to provide top-notch service at Black Sheep Coffee.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your previous hospitality or customer service experience and how it aligns with our brand standards. We want to see how you can be a perfect fit for our team!
Be Personable and Warm: Since we’re all about outstanding customer service, use your application to showcase your warm personality. Share examples of how you've gone above and beyond for customers in the past – we love that kind of stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks while you’re there.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Coffee
Familiarise yourself with the Black Sheep Coffee menu and product list. Being able to discuss your favourite drinks or suggest pairings shows your passion for coffee and can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Highlight how you handled difficult situations or went the extra mile for a guest, as this is crucial in the hospitality industry.
✨Emphasise Flexibility
Since the role requires working various shifts, be ready to discuss your availability. Show that you're adaptable and willing to work evenings and weekends, which will make you a more attractive candidate.
✨Express Your Team Spirit
Talk about your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as being part of a 'hospitality family' is key to their culture.
