At a Glance
- Tasks: Manage night operations, solve guest issues, and ensure safety checks.
- Company: Join the Holiday Inn London - Bexley team, a vibrant hospitality environment.
- Benefits: Competitive pay, discounts on stays, free meals, and wellness activities.
- Other info: Flexible shifts with opportunities for internal progression and recognised training.
- Why this job: Create unforgettable guest experiences while developing your career in hospitality.
- Qualifications: Experience in Front of House or Reception and strong communication skills.
The predicted salary is between 28516 - 28516 £ per year.
Holiday Inn London - Bexley £28,516.80 per annum /£ 13.71 per hour, 40 hours per week across 5 days. Night Owls wanted. Do you have a strong background in Front of House or Reception operations but prefer working the night shift? As Assistant Night Manager, you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing with all guests' requests.
Great communication skills are required as detailed handovers are necessary for the incoming shift and Duty Manager, as are excellent customer service skills. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. In this job, you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.
Benefits and Perks- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our Restaurants and Bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Night Manager Front Office · Holiday Inn London - Bexley employer: Valor Hospitality Partners, LLC
At Holiday Inn London - Bexley, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and employee growth. With competitive pay, generous benefits including discounted stays and wellness programmes, and a commitment to internal development through recognised apprenticeships, we empower our team members to create unforgettable experiences for our guests while advancing their careers in the hospitality industry.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Night Manager Front Office · Holiday Inn London - Bexley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Night Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to front office operations and customer service. We suggest role-playing with a mate to boost your confidence and ensure you can showcase your skills effectively.
✨Tip Number 3
Show off your flexibility! Since the job requires working various shifts, be ready to discuss your availability during the interview. Highlighting your willingness to adapt can make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our amazing perks and career growth options.
We think you need these skills to ace Assistant Night Manager Front Office · Holiday Inn London - Bexley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Front of House or Reception operations. We want to see how your skills match the role, so don’t be shy about showcasing your night shift experience and customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Assistant Night Manager position and how you can contribute to creating unforgettable guest experiences. Keep it friendly and professional!
Show Off Your Communication Skills:Since great communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see that you can handle detailed handovers and guest requests with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Make sure you brush up on your knowledge of front office operations, especially those specific to night shifts. Understand the night audit process, health and safety checks, and how to handle guest requests during quieter hours. This will show that you're prepared and serious about the role.
✨Showcase Your Communication Skills
Since great communication is key for this position, think of examples from your past experiences where you effectively communicated with guests or team members. Be ready to discuss how you would ensure smooth handovers and keep everyone informed during your shift.
✨Demonstrate Problem-Solving Abilities
As an Assistant Night Manager, you'll need to make decisions on the spot. Prepare some scenarios where you successfully solved a problem or handled a difficult situation. This will highlight your ability to think on your feet and manage challenges effectively.
✨Emphasise Flexibility and Team Spirit
With the need for flexibility in shifts, be open about your availability and willingness to adapt. Also, express your enthusiasm for working as part of a team, as collaboration is essential in ensuring a seamless experience for guests, especially during busy nights.
