At a Glance
- Tasks: Lead the front office team to deliver exceptional guest experiences and drive hotel standards.
- Company: Join the vibrant team at Holiday Inn Coventry, a leader in hospitality.
- Benefits: Enjoy competitive pay, flexible shifts, and amazing discounts on stays and dining.
- Other info: We celebrate your achievements with awards and wellness activities throughout the year.
- Why this job: Make a real impact in hospitality while growing your career with training and support.
- Qualifications: Experience in a supervisory role or as a Reception Manager is preferred.
The predicted salary is between 27996 - 27996 € per year.
Holiday Inn Coventry £27,996.80 per annum / £13.46 per hour, 40 hours per week across 5 days.
We are looking for an Assistant Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience. This may be in a supervisor role or in the Reception Manager role. The successful candidate will lead with purpose and vision using commercial expertise to drive standards in the hotel. You need to be innovative and reactive to a range of situations. Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Assistant Front Office Manager will be responsible for the Front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognised apprenticeships, which sit alongside our detailed brand training.
Competitive rates of pay, we also offer:
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay‑day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Assistant Front Office Manager Front Office · Holiday Inn Coventry employer: Valor Hospitality Partners, LLC
At Holiday Inn Coventry, we pride ourselves on being an exceptional employer that values our team members and their growth. With competitive pay, flexible working hours, and a strong focus on employee wellbeing, we offer a supportive work culture that encourages career development through fully funded apprenticeships and internal training programmes. Join us to be part of a dynamic team where your contributions are recognised and celebrated, all while enjoying fantastic benefits like discounted stays and wellness activities.
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Front Office Manager Front Office · Holiday Inn Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Holiday Inn Coventry. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality during interviews! The Assistant Front Office Manager role is all about guest experience, so let your passion for hospitality shine through. Be yourself and share stories that highlight your skills.
✨Tip Number 3
Research the hotel and its values before your interview. Knowing what makes Holiday Inn Coventry tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team right from the start.
We think you need these skills to ace Assistant Front Office Manager Front Office · Holiday Inn Coventry
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel welcome.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Front Office Manager role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to easily understand your qualifications and why you’d be a great fit for our team at Holiday Inn Coventry. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Holiday Inn brand and its values. Research their approach to guest satisfaction and think about how your experience aligns with their standards. This will show that you’re genuinely interested in the role and ready to contribute.
✨Showcase Your Leadership Skills
As an Assistant Front Office Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight any innovative solutions you've implemented to improve guest experiences or team performance.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle various situations, especially during busy periods. Think of scenarios where you had to react quickly or adapt to changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
