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- Tasks: Lead the night team, ensuring guest satisfaction and smooth operations.
- Company: Valor Hospitality, a people-first hotel group that values leadership.
- Benefits: Full-time role, tips, employee discounts, health programme, and free parking.
- Why this job: Make a real impact during the night shift in a supportive environment.
- Qualifications: Supervisory experience in hospitality and strong leadership skills.
- Other info: Opportunities for career development and a dynamic team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Own the night. Lead with confidence. Be the calm in the quiet hours. When the lights dim and the pace changes, our Night Manager steps up. We're looking for an experienced and dependable Night Manager to take charge of the hotel during overnight hours — ensuring our guests feel safe, welcomed, and well looked after, and that our operation runs smoothly from dusk till dawn. This is a pivotal leadership role, ideal for someone who enjoys responsibility, works calmly under pressure, and takes pride in running a tight, well-organised shift.
At Valor Hospitality, we trust our leaders. You'll be supported, empowered, and given the space to run your shift properly — while staying true to our people-first, Hotelitarian culture.
The role As Night Manager, you'll be the senior leader on duty overnight, responsible for guest experience, team supervision, safety, and smooth handover into the morning operation. You'll combine strong operational knowledge with a reassuring presence — handling anything the night brings with professionalism and care.
Key responsibilities include:
- Leading and supervising the night team, ensuring duties are completed to a high standard
- Managing guest check-ins and check-outs, providing a warm and professional welcome
- Handling guest queries, issues, and complaints promptly and confidently
- Ensuring full compliance with safety, security, and hotel procedures overnight
- Coordinating with other departments to support seamless service delivery
- Maintaining accurate night reports, occupancy records, and incident logs
- Supporting onboarding, training, and development of night team members
- Assisting with scheduling, performance feedback, and basic HR activity as required
What you'll bring
You're an experienced hospitality professional with supervisory experience and a steady, solutions-focused approach. You're comfortable taking ownership, making decisions, and leading a team — even when you're the most senior person on site. You'll also bring:
- Proven supervisory experience within a hotel or hospitality environment
- Strong leadership and team management skills
- Excellent guest service instincts and communication skills
- The ability to stay calm, organised, and decisive under pressure
- Experience with hotel systems (knowledge of PMS software is an advantage)
- Multilingual skills are highly desirable, but not essential
- Flexibility to work night shifts, including weekends and holidays
Why join us? Because nights matter — and so do the people who run them. We offer:
- Full-time, permanent employment
- Additional pay through tips
- Employee discounts and discounted or free food
- Health & wellbeing programme
- Free on‐site parking
- A supportive team environment with opportunities to develop your career with Valor Hospitality
Schedule: Night shifts
Education: A-Level or equivalent (preferred)
Work location: In person
If you take pride in running a great overnight operation, enjoy leading with confidence, and want to be part of a hotel that genuinely values its people — we'd love to hear from you.
Night Manager Front Office · Holiday Inn Express Aberdeen Airport employer: Valor Hospitality Partners, LLC
Contact Detail:
Valor Hospitality Partners, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager Front Office · Holiday Inn Express Aberdeen Airport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Holiday Inn Express. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to night management. Think about scenarios where you had to handle guest complaints or lead a team under pressure. We want you to shine and show them you’re the calm in the quiet hours!
✨Tip Number 3
Dress the part! Even though it’s a night shift, making a good first impression is key. Show up looking sharp and professional, ready to take charge of the night and demonstrate your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Valor Hospitality.
We think you need these skills to ace Night Manager Front Office · Holiday Inn Express Aberdeen Airport
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that calm, confident presence to our night shifts.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. Share anecdotes that showcase your guest service instincts and how you handle pressure. We want to know the real you!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at Valor Hospitality.
How to prepare for a job interview at Valor Hospitality Partners, LLC
✨Know Your Night Operations
Familiarise yourself with the specific duties of a Night Manager. Understand the key responsibilities like guest check-ins, handling complaints, and ensuring safety protocols. This knowledge will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to stay calm under pressure and how you’ve motivated your team during busy nights.
✨Emphasise Guest Service Excellence
Be ready to discuss how you prioritise guest experience, especially during night shifts. Share specific instances where you went above and beyond to ensure guests felt safe and welcomed, as this aligns perfectly with the role's expectations.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also demonstrating your proactive approach.
