At a Glance
- Tasks: Lead the front office team to deliver exceptional guest experiences and drive hotel standards.
- Company: Join Crowne Plaza Leeds, a vibrant hotel with a focus on teamwork and guest satisfaction.
- Benefits: Enjoy competitive pay, discounts on stays, free meals, and wellness activities.
- Other info: Flexible shifts available, with great opportunities for career advancement.
- Why this job: Be part of a dynamic team and grow your hospitality career with recognised training opportunities.
- Qualifications: Proven leadership skills and a passion for delivering outstanding customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Crowne Plaza Leeds
We are looking for a Front Office Supervisor with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vison using their commercial expertise to drive standards in the hotel.
You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Front Office Supervisor will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required.
We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #Healthy Habits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Front Office Supervisor Front Office · Crowne Plaza Leeds · employer: Valor Hospitality Partners, LLC
At Hilton Garden Inn Bristol, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued, especially those who thrive during the night shift. As part of the Valor Hospitality family, you will receive recognition for your hard work, opportunities for personal growth, and the chance to lead a dedicated team in ensuring our guests have a seamless experience, even in the quiet hours. Join us in a role that not only offers competitive pay but also a chance to make a real impact in a vibrant city setting.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
