At a Glance
- Tasks: Create genuine connections and provide delightful experiences for our guests.
- Company: Join the vibrant team at Holiday Inn Express Trafford City.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for career growth with funded apprenticeships and internal development.
- Why this job: Make a real impact on guests' experiences while enjoying flexible shifts.
- Qualifications: A passion for people and a proactive attitude.
The predicted salary is between 13.08 - 13.08 £ per hour.
- Holiday Inn Express Trafford City
- £27,202.70 per annum/ £13.08 per hour, 40 hours per week over any 5 days
Are you able to create genuine connection with people and provide moments of delight? If you are answering YES, then we want to hear from you.
We are recruiting for Guest Services Agents to join our Front Office team.
You will be making our guests feel comfortable and looked after, making sure they are welcomed and cared for during their stay.
You will be proactive and people focused, always looking to make an impact on the guests and bring smile to their faces.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required.
We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #Healthy Habits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Guest Services Assistant Front Office · Holiday Inn Express Trafford City employer: Valor Hospitality Partners, LLC
At Hilton Garden Inn Bristol, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued, especially those who thrive during the night shift. As part of the Valor Hospitality family, you will receive recognition for your hard work, opportunities for personal growth, and the chance to lead a dedicated team in ensuring our guests have a seamless experience, even in the quiet hours. Join us in a role that not only offers competitive pay but also a chance to make a real impact in a vibrant city setting.
Contact Details:
Valor Hospitality Partners, LLC Recruitment Team
