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- Tasks: Ensure rooms are spotless and create great first impressions for guests.
- Company: Join the Crowne Plaza Solihull team, known for its commitment to excellence.
- Benefits: Enjoy flexible shifts, competitive pay, and exclusive discounts for you and your friends.
- Other info: Access to wellness activities and career growth opportunities through apprenticeships.
- Why this job: Stay active while making a real difference in guest experiences every day.
- Qualifications: Attention to detail and a passion for cleanliness are essential.
The predicted salary is between 10 - 12 £ per hour.
Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you'll be working behind the scenes ensuring our rooms are nothing but perfection! Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines. We're looking for someone who is passionate about our bedrooms being spotless and well presented. If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Room Attendant - Solihull employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Solihull
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crowne Plaza Solihull. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and cleanliness. Prepare your answers, but keep them natural. We want you to sound like yourself, not a robot!
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking neat and tidy can make a great first impression. It shows you care about the job and understand the importance of presentation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Room Attendant - Solihull
Some tips for your application 🫡
Show Your Attention to Detail: In your application, highlight any experiences where you've demonstrated a keen eye for detail. We want to see how you ensure everything is spotless and well-presented, just like the role requires!
Emphasise Customer Service Skills: Since you'll be interacting with guests, make sure to mention any customer service experience you have. We love candidates who can make first impressions count and create a welcoming atmosphere.
Be Flexible with Availability: Let us know about your availability in your application. We're looking for people who can work a range of shifts, so being open about your schedule will help us find the right fit for you!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Off Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, share specific examples of how you've ensured cleanliness and perfection in previous roles. This will demonstrate your commitment to high standards.
✨Prepare for Customer Interaction
Since you'll be interacting with guests daily, think about how you can make first impressions count. Practice responses to common customer service scenarios, showcasing your friendly and approachable nature.
✨Discuss Flexibility Openly
The role requires flexibility with shifts. Be honest about your availability and express your willingness to work evenings and weekends. This shows you're ready to meet the demands of the job.
✨Highlight Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love creating a welcoming environment and how you strive to make every guest's experience memorable.