At a Glance
- Tasks: Ensure rooms are spotless and create great first impressions for guests.
- Company: Join a leading hotel group with 37 locations across the UK.
- Benefits: Enjoy flexible shifts, exclusive discounts, free meals, and wellness activities.
- Why this job: Perfect for those who love cleanliness and want to stay active while working.
- Qualifications: No specific qualifications required, just a passion for perfection and customer service.
- Other info: Opportunities for career growth with funded apprenticeships and internal development programmes.
Room Attendant – AC Manchester – Manchester
Room Attendant, 12.21 Per Hour, Casual worker
Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you\’ll be working behind the scenes ensuring our rooms are nothing but perfection!
Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines.
We\’re looking for someone who is passionate about our bedrooms being spotless and well presented. If you\’re looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you!
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Room Attendant - AC Manchester - Manchester employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - AC Manchester - Manchester
✨Tip Number 1
Familiarise yourself with the specific standards of cleanliness and customer service expected in the hospitality industry. Research AC Manchester and understand their brand values, as this will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills, as interacting with guests is a key part of the role. Consider role-playing scenarios with friends or family to build confidence in providing excellent customer service.
✨Tip Number 3
Be prepared to discuss your ability to work under pressure and meet tight deadlines. Think of examples from past experiences where you've successfully managed time-sensitive tasks, as this will demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for maintaining high standards shine through!
We think you need these skills to ace Room Attendant - AC Manchester - Manchester
Some tips for your application 🫡
Highlight Attention to Detail: In your application, emphasise your natural attention to detail. Provide specific examples of how you've maintained high standards in cleanliness or organisation in previous roles.
Showcase Customer Service Skills: Since customer service is key for this role, include any relevant experience where you interacted with guests or customers. Mention how you made first impressions count and resolved any issues.
Express Flexibility: Mention your availability and willingness to work a range of shifts, including evenings and weekends. This shows that you are adaptable and ready to meet the demands of the job.
Include Relevant Experience: If you have prior experience in hospitality or cleaning roles, make sure to highlight this in your CV. Detail your responsibilities and achievements to demonstrate your suitability for the Room Attendant position.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you ensured cleanliness and perfection in your work. This will demonstrate your commitment to high standards.
✨Emphasise Customer Service Skills
Since you'll be interacting with guests daily, highlight your customer service skills during the interview. Share instances where you made a positive impression on customers or resolved issues effectively, showcasing your ability to enhance guest experiences.
✨Discuss Flexibility and Availability
The role requires flexibility with shifts, especially during evenings and weekends. Be honest about your availability and willingness to adapt to different schedules. This shows that you're ready to meet the demands of the job.
✨Express Enthusiasm for the Role
Let your passion for maintaining cleanliness and creating a welcoming environment shine through. Talk about why you want this role specifically and how it aligns with your career goals, which can set you apart from other candidates.