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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join the vibrant team at Holiday Inn Hemel Hempstead.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and a supportive work environment.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: Passion for service; experience in hospitality is a plus but not required.
The predicted salary is between 26436 - 26436 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Hemel Hempstead employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Hemel Hempstead
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the services, facilities, and local attractions. This way, when you walk into that interview, you can impress them with your knowledge and show you're genuinely interested in making guests' stays special.
✨Tip Number 2
Practice your warm welcome! Since first impressions are everything, rehearse how you'd greet guests. A friendly smile and a confident introduction can set the tone for your interview and show that you have the hospitality charm they’re looking for.
✨Tip Number 3
Be flexible with your availability! The job requires working various shifts, so let them know you’re open to different hours. This shows you're adaptable and ready to jump in whenever needed, which is a big plus in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our training programmes and perks, so you can highlight what excites you most during the interview.
We think you need these skills to ace Receptionist - Hemel Hempstead
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can bring a warm welcome to our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked in a similar role or have customer service experience, shout about it! We love seeing how you can fit into our team.
Show Enthusiasm: Express your excitement about the role and working with us at Holiday Inn Hemel Hempstead. A positive attitude goes a long way, and we’re looking for someone who’s eager to contribute to our guest's experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's day special in previous roles.
✨Know the Hotel Inside Out
Familiarise yourself with the Holiday Inn Hemel Hempstead and its services before the interview. This includes knowing about the facilities, local attractions, and any special offers. Being able to discuss these confidently will show your genuine interest in the role and the hotel.
✨Flexibility is Key
Since the job requires flexibility with shifts, be prepared to discuss your availability openly. Think about your schedule and how you can accommodate the hotel's needs, especially during busy evenings and weekends. This shows you're committed and ready to jump in when needed.
✨Highlight Your Team Spirit
The role involves working closely with others, so emphasise your ability to work as part of a team. Share experiences where you've collaborated successfully with colleagues or helped create a positive atmosphere. This will demonstrate that you’re not just a great individual contributor but also a team player.