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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join a growing hotel group with 37 locations across the UK, including top brands.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and a supportive work environment.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: No experience needed; just bring your passion for service and a friendly attitude.
- Other info: Flexible shifts available, with opportunities for career growth through apprenticeships.
The predicted salary is between 20316 - 26775 £ per year.
Receptionist – DT Manchester – Manchester
Receptionist, 25,396.80 Per Annum, 40 Hours Per Week
We are looking for a friendly, passionate and energetic Receptionist to join our team.
First impressions are everything and you will set the tone for every guest\’s stay. With a genuinely warm welcome, you\’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.
You must have a natural hospitality charm and a passion for service.
Ideally you will have experience of working within a branded hotel environment but this isn\’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Receptionist - DT Manchester - Manchester employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - DT Manchester - Manchester
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of what the hotel offers will help you answer guest queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for guests, so being able to engage warmly and effectively is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your flexibility. Since the role requires working various shifts, emphasising your willingness to adapt to different schedules can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous customer service experience, even if it's not in hospitality. Skills from other roles can translate well into a receptionist position, so be ready to discuss how they apply.
We think you need these skills to ace Receptionist - DT Manchester - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like communication, problem-solving, and a friendly demeanour, as these are crucial for a Receptionist role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming environment. Mention specific examples of how you've provided excellent service in the past.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability in your application. This shows that you are adaptable and willing to meet the needs of the hotel.
Show Enthusiasm for Training: Express your eagerness to participate in the training and development opportunities offered by the company. This demonstrates your commitment to growing within the hospitality industry.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Hospitality Skills
As a receptionist, your ability to create a warm and welcoming atmosphere is crucial. During the interview, demonstrate your passion for service by sharing examples of how you've made guests feel special in previous roles or situations.
✨Know the Hotel and Local Area
Familiarise yourself with the hotel’s services, facilities, and the local area before the interview. Being able to answer questions about nearby attractions or dining options will show your enthusiasm and readiness to assist guests.
✨Emphasise Flexibility
Since the role requires working various shifts, highlight your flexibility and willingness to adapt to different schedules. This will reassure the interviewer that you can meet the demands of the job.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and opportunities for growth within the team.
