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- Tasks: Welcome guests with a warm smile and ensure their stay is unforgettable.
- Company: Join the Crowne Plaza team in beautiful Stratford-upon-Avon.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and opportunities for growth await you.
- Why this job: Be the first impression that makes every guest's visit special.
- Qualifications: Experience in a hotel environment and great people skills.
The predicted salary is between 27400 - 27400 £ per year.
First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.
You will already have experience of working within a branded hotel environment and be comfortable working in a fast paced role dealing with people on a daily basis. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor - Stratford-upon-Avon employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor - Stratford-upon-Avon
✨Tip Number 1
Make sure to research Crowne Plaza and the Stratford-upon-Avon area before your interview. Knowing the hotel’s services and local attractions will help you impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, think about how you can create a warm and welcoming atmosphere. Role-play common scenarios with friends or family to get comfortable with handling questions and concerns.
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. Highlighting your willingness to work evenings and weekends can set you apart from other candidates and show that you're ready to jump in when needed.
✨Tip Number 4
Don’t forget to check out our website for any additional training opportunities or apprenticeships that could boost your skills. Showing that you're eager to learn and grow within the company can really make a positive impression!
We think you need these skills to ace Reception Supervisor - Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your previous experience in a branded hotel environment. We’re looking for specific examples of how you've handled guest interactions and created memorable experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the Reception Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the perks and opportunities we offer.
How to prepare for a job interview at Valor Hospitality Europe
✨Know the Company
Before your interview, take some time to research Crowne Plaza Stratford Upon Avon. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Reception Supervisor, you'll be dealing with guests daily. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure a guest's satisfaction – these stories will highlight your suitability for the role.
✨Be Ready for Flexibility Questions
Since the role requires working various shifts, be prepared to discuss your availability. Think about your schedule and how you can accommodate the hotel's needs. Showing that you're flexible and willing to adapt will make you a more attractive candidate.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training programmes, or career progression within the hotel. This shows that you're not just interested in the job, but also in growing with the company.