At a Glance
- Tasks: Lead and inspire hotel teams to deliver exceptional guest experiences and drive commercial success.
- Company: Join a dynamic hotel group with ambitious growth plans and a commitment to excellence.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and career development opportunities.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a real impact in hospitality while growing your career in a supportive environment.
- Qualifications: Proven hotel management experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Operations Manager - Peterborough Do you obsess about the detail?
Do you consistently strive for excellence?
Do you have sound financial acumen?
Then lets talk.
We are looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.
As our Hotel Operations Manager, you will be working closely with the General Manager and to drive excellence throughout the hotel.
Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day to day activities.
By collaborating with your department heads you will maximise on commercial results, maintain a safe and secure environment for our guests and team and enhance employee engagement.
Requirements: Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
Strong leadership skills with the ability to motivate and empower team members.
Excellent communication, interpersonal, and problem-solving abilities.
In-depth understanding of hotel operations and guest satisfaction.
A passion for hospitality and a relentless commitment to excellence.
In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
Discounted stays for friends and family. 50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual Healthy Habits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
Click Apply Now We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, Double Tree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott.
We continue to have ambitious development and growth plans for 2025 and beyond.
Operations Manager - Peterborough employer: Valor Hospitality Europe
As a leading hotel group in Peterborough, we pride ourselves on fostering a vibrant work culture that prioritises employee engagement and career growth. Our Operations Manager role offers not only competitive pay but also exclusive discounts, wellness activities, and fully funded development programmes to support your journey in hospitality. Join us to be part of a team that values excellence and celebrates your achievements while ensuring exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Peterborough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality Europe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality Europe
Don't be shy about reaching out to Valor Hospitality Europe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - Peterborough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality Europe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
