Nights Supervisor - Plymouth

Nights Supervisor – Plymouth Nights Supervisor 26395.20 Crowne Plaza Plymouth, PL1 2HJ Why join us? As well as being rewarded with fantastic benefits, training and development, you’ll be joining one of UK’s Top 6 Best Places to Work in Hospitality 2023! Stays across the UK at employee rate (a HUGE discount!) Discounted Friends and Family rates (that’ll make you really popular!) 50% off food and beverage in our hotels A range of development and apprenticeship programmes We’re committed to your development and progression with lots of promotion opportunities You’ll get all meals on duty (because hard work is hungry work!) Uniform provided We’re big on all things reward and recognition and celebrate success throughout the year Commitment to your health and well-being Flexible working arrangements Discounted use of leisure facilities Refer a Friend incentives to influence your earning potential. As ‘Night Supervisor’ you’ll be on the front line, delivering on our mission! You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be passionate with the ability to motivate, and support the team in order to meet your team financial goals and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work. What you’ll be doing: Customer service Coaching and Training Delivering brand standards Maintaining security and safety during night time hours Maximising opportunities to sell Service of food and drinks during night time hours Maintaining high standards of Health & Safety / Food Safety Checking guests in/out and completion of night audit Administration and Technology savvy Available to work when the team and customer needs you most What’ll make you a great fit for us here at Valor: You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating others. You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you. What you’ll become a part of Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits. Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans. Hotel Description Situated on Plymouth Hoe with stunning views over Plymouth Sound, Crowne Plaza Plymouth is just a few minutes’ walk from the city centre, nearby to the picturesque Barbican and easily reached from Plymouth railway station. The hotel offers 7 high-tech conference rooms including the magnificent ballroom that can hold up to 425 guests. The hotel also offers 211 stylish bedrooms, a Marco Pierre White Steakhouse bar and grill on the penthouse floors which has panoramic views over Plymouth Sound to Cornwall, a modern health and leisure club with extensive facilities including a gymnasium, an indoor heated swimming pool and outside terrace. Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none. Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.