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- Tasks: Lead the Front Desk team and manage night operations at a vibrant hotel.
- Company: Crowne Plaza Stratford Upon Avon, a renowned branded hotel.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts and opportunities for personal development await you.
- Why this job: Join a supportive team and grow your hospitality career in a dynamic environment.
- Qualifications: Experience in front of house roles and strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Do you have a strong background in a branded hotel working in a front of house or reception team? Can you deliver brand standards anytime of the day? The Night Supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel's products and services, you can deal with all guest requests. This may include additional room amenities or delivering room service. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team are essential.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Supervisor - Stratford-upon-Avon employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor - Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Crowne Plaza Stratford Upon Avon on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the hotel’s services and products. Show us you’re ready to deliver those brand standards with confidence!
✨Tip Number 3
Practice your communication skills! Role-play common guest scenarios with a friend to get comfortable handling requests and showcasing your team spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Night Supervisor - Stratford-upon-Avon
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in a branded hotel, especially if you've worked in front of house or reception. We want to see how your experience aligns with the Night Supervisor role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how you can deliver brand standards and support the management team with Night Audit. This shows us you’re serious about joining our team!
Communicate Clearly: Great communication skills are essential for this role, so make sure your application reflects that. Use clear and concise language, and don’t forget to express your enthusiasm for working as part of our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Hotel Inside Out
Before the interview, make sure you research Crowne Plaza Stratford Upon Avon thoroughly. Familiarise yourself with their brand standards, services, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Flexibility
As a Night Supervisor, adaptability is key. Prepare examples from your past experiences where you've had to think on your feet or adjust to unexpected situations. This will demonstrate your ability to handle the dynamic nature of hotel operations.
✨Highlight Teamwork and Communication Skills
Since this role requires great communication and teamwork, come ready with specific examples of how you've successfully worked within a team. Discuss how you’ve resolved conflicts or supported colleagues, as this will resonate well with the interviewers.
✨Prepare for Guest Interaction Scenarios
Expect questions about handling guest requests and complaints. Think of scenarios where you provided excellent customer service or went above and beyond for a guest. This will illustrate your commitment to delivering exceptional hospitality.