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- Tasks: Lead the Front Desk team and manage night operations at our hotel.
- Company: Join a leading hotel brand with a focus on teamwork and guest satisfaction.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for growth with fully funded apprenticeships and internal development programmes.
- Why this job: Make a difference in guests' experiences while developing your hospitality career.
- Qualifications: Experience in front of house roles and strong communication skills.
The predicted salary is between 26811 - 26811 £ per year.
Do you have a strong background in a branded hotel working in a front of house or reception team? Can you deliver brand standards anytime of the day? The Night Supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel's products and services, you can deal with all guest requests, including additional room amenities or delivering room service. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team are essential.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed & Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Night Supervisor - High Wycombe employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor - High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in branded hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Be ready for an impromptu chat! When you apply through our website, keep your phone handy. You never know when a recruiter might want to have a quick chat about your experience and how you can deliver those brand standards.
✨Tip Number 3
Show off your flexibility! In your conversations, highlight your ability to adapt on shift and use your initiative. This is key for a Night Supervisor role, so make sure they know you’re up for the challenge.
✨Tip Number 4
Prepare for the day ahead! When discussing your previous roles, share examples of how you’ve set up for busy shifts or handled guest requests efficiently. This will show you’re the perfect fit for keeping things running smoothly at the Front Desk.
We think you need these skills to ace Night Supervisor - High Wycombe
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in a branded hotel, especially if you've worked in front of house or reception. We want to see how your experience aligns with the Night Supervisor role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description, like 'brand standards' and 'guest requests', to show you understand what we’re looking for. It’ll make your application stand out!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for hospitality and how you can contribute to our team. Remember, we’re looking for great communication skills and teamwork!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Hotel Inside Out
Before the interview, make sure you research the hotel brand and its standards. Familiarise yourself with their products and services, as well as any recent news or updates. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Flexibility
As a Night Supervisor, adaptability is key. Be prepared to discuss examples from your past experiences where you've had to think on your feet or adjust to unexpected situations. Highlighting your ability to handle various guest requests will set you apart.
✨Emphasise Teamwork and Communication
Great communication skills are essential for this role. Think of specific instances where you've successfully worked as part of a team or resolved conflicts. Sharing these stories will demonstrate your collaborative spirit and ability to support your colleagues.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.