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- Tasks: Assist late arrivals, support night operations, and ensure guest satisfaction.
- Company: Join a vibrant hotel team in St Andrews with a focus on hospitality.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and a supportive work environment.
- Why this job: Perfect for night owls looking to grow in the hospitality industry.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
The predicted salary is between 28932 - 28932 £ per year.
Are you a night owl? We are looking for a Night Porter to join our team. Primarily you will be helping late arrivals with their luggage and travel arrangements. You will also support the night operation to meet guest requests which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter - St Andrews employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - St Andrews
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on St Andrews and Seaton House. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a Night Porter, you'll be interacting with guests regularly. Think about scenarios where you might need to assist someone or handle a request. Role-playing these situations can boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires adapting to different shifts and guest needs. Prepare examples from your past experiences where you've successfully handled unexpected changes or challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our awesome perks right there. Don’t miss out on this opportunity!
We think you need these skills to ace Night Porter - St Andrews
Some tips for your application 🫡
Show Your Night Owl Side: When writing your application, let us know why you're the perfect fit for a night role. Share any experiences that highlight your ability to stay alert and handle tasks during late hours.
Highlight Your Flexibility: We love candidates who can adapt! Make sure to mention your availability and willingness to work various shifts. This shows us you’re ready to jump in whenever needed.
Customer Service is Key: Since you'll be assisting guests with their needs, emphasise any previous customer service experience. Tell us about times you went above and beyond to make someone’s stay special.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Valor Hospitality Europe
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like assisting guests with luggage and handling late-night requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Flexibility
Since the job requires flexibility in shifts, be prepared to discuss your availability. Share examples of how you've adapted to changing situations in previous roles, especially during busy times. This shows you're ready to tackle the demands of the job.
✨Highlight Your Customer Service Skills
As a Night Porter, you'll be interacting with guests regularly. Prepare to share specific examples of how you've provided excellent customer service in the past. This could include resolving issues or going the extra mile to ensure guest satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Think of some thoughtful questions to ask about the team culture, training opportunities, or what a typical night looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.