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- Tasks: Lead a passionate team to create memorable guest experiences in a vibrant hotel environment.
- Company: Join The Medlock, a brand-new Radisson Blu hotel at the Etihad Campus.
- Benefits: Enjoy competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Join a supportive team that values individuality and offers career growth opportunities.
- Why this job: Be part of an exciting hotel launch and shape the future of hospitality in Manchester.
- Qualifications: Experience in fast-paced hotel operations and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
At The Medlock, every detail matters - the gentle glow of a perfectly prepared room, the calm precision behind the scenes, the quiet confidence of a team who take pride in creating memorable stays. We're looking for a Deputy Head Housekeeper who embodies that same spirit: someone who leads with warmth, inspires with integrity and understands that true hospitality is felt in the spaces we create.
The Medlock, a Radisson Blu hotel, is a brand-new 401-key hotel set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
As our Deputy Head Housekeeper, you'll be the calm, capable force that keeps the heartbeat of the department steady and strong. Working closely with the Head Housekeeper, you'll help shape the daily rhythm of the team - ensuring every guest corridor and shared space carries the signature Medlock finish our guests will come to know and love. You'll lead with warmth, clarity and a grounded confidence, supporting the team to deliver exceptional standards while helping create a workplace where people feel encouraged, motivated and proud of what they do. With an organised approach and a sharp eye for detail, you'll help manage the day-to-day operation to ensure everything runs smoothly, efficiently and always with the guest experience at the centre.
What you'll be doing:
- You'll support the Head Housekeeper in leading the team with positivity, professionalism and pride - ensuring every room and public area is beautifully presented, refreshed and guest ready.
- Your day will involve anything from assisting with daily room allocations, rotas and performance; coaching and training your team with hands-on leadership, to working closely with Front Office and Engineering teams to maintain a seamless connected guest journey.
What's in it for you?
- Be part of a high-profile launch within one of Manchester's most exciting developments.
- Join an energetic leadership team with a shared passion for delivering experiences that feel effortless, personal and memorable.
- Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group - benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
- Grow your career in a hotel environment where your ideas, individuality and ambition are encouraged.
About you:
- You are warm, welcoming and naturally genuine in the way you care for your guests and colleagues.
- You are confident under pressure, with a steady presence and a touch of individuality that makes you memorable.
- You're passionate about supporting and developing people, building team spirit and creating a sense of belonging.
- An effective communicator and enthusiastic collaborator, grounded and connected to the city you're helping shape.
- You are experienced in a fast-paced, large volume hotel operations, ideally within a premium, lifestyle or high energy environment.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
At The Medlock, you'll join a team that champions individuality, celebrates growth and thrives on delivering exceptional hospitality. You'll enjoy industry-led training, opportunities for progression and the chance to make your mark in one of Manchester's most exciting hotel teams.
Ready to be a part of history? Apply now and take your hospitality career to the next level.
Deputy Head Housekeeper - Manchester employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper - Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at The Medlock. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a meet-up, let your warmth and genuine passion for hospitality shine through. Remember, they’re looking for someone who embodies the spirit of The Medlock!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a fast-paced hotel environment. They want to see your problem-solving skills and how you keep things running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting new venture at The Medlock.
We think you need these skills to ace Deputy Head Housekeeper - Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests in the past. We want to see that you truly care about making every stay special.
Be Authentic and Personable: We’re looking for someone warm and genuine, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and share a bit about yourself – what makes you unique? This helps us get to know the real you!
Highlight Your Leadership Skills: As a Deputy Head Housekeeper, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated others or handled challenges with grace. We want to see how you inspire those around you!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s make history together at The Medlock!
How to prepare for a job interview at Valor Hospitality Europe
✨Know the Hotel Inside Out
Before your interview, take some time to research The Medlock and its unique offerings. Familiarise yourself with their values, the services they provide, and the overall atmosphere they aim to create. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Leadership Style
As a Deputy Head Housekeeper, you'll be leading a team, so be prepared to discuss your leadership approach. Share specific examples of how you've motivated and developed your team in the past. Highlight your ability to maintain a positive environment while ensuring high standards are met.
✨Emphasise Attention to Detail
In hospitality, every detail counts! Be ready to talk about how you ensure that every room and public area is guest-ready. Discuss any systems or processes you’ve implemented in previous roles to maintain cleanliness and organisation, as this will resonate well with their focus on creating memorable stays.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, how success is measured in the role, or what challenges the hotel anticipates during its launch. This shows your enthusiasm and helps you gauge if it’s the right fit for you.