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- Tasks: Lead and inspire a high-performing team to deliver exceptional customer service.
- Company: Hampton by Hilton Liverpool John Lennon Airport, part of a growing hotel group.
- Benefits: Exclusive discounts, free meals, wellness activities, and career growth opportunities.
- Other info: Join a diverse team with ambitious growth plans for the future.
- Why this job: Be the driving force behind success in a dynamic hospitality environment.
- Qualifications: Proven experience in hotel management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you obsessed with detail? Do you constantly look for improvements whilst aiming for excellence? Are you able to manage multiple revenue streams and the teams of people that deliver this revenue? Then let's talk. We are looking for an experienced Hotel General Manager to lead, inspire and motivate our high performing team to continually deliver exceptional customer service and commercial results.
As our Hotel General Manager, you will be the driving force behind our success. Leading and inspiring your team to deliver exceptional service and exceed guest expectations. Driving growth and profitability through multiple revenue streams and cultivating a positive and inclusive work environment that fosters teamwork and personal growth at all levels. This role will be hands-on leading and managing the team from the front.
Requirements:
- Proven experience as a Hotel General Manager within a branded hotel or similar leadership role in the hospitality industry.
- Strong leadership skills with a track record of motivating and developing teams.
- Excellent communication, interpersonal, and problem-solving abilities.
- In-depth understanding of hotel operations, revenue management, and guest satisfaction.
- A passion for hospitality and a relentless commitment to excellence.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
General Manager - Liverpool employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or improved guest experiences. We want to see the real you and how you'd fit into our vibrant culture.
✨Tip Number 3
Do your homework! Research our hotel and understand what makes us tick. Familiarise yourself with our values and recent achievements. This will not only impress us but also help you tailor your answers to show how you can contribute to our success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager - Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellence and how you've gone above and beyond for guests in the past.
Highlight Leadership Experience: Make sure to emphasise your leadership skills and any relevant experience managing teams. We want to see how you've inspired and motivated others to achieve great results, so don’t hold back on those success stories!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show that you understand what we’re looking for and how you fit into our vision for the General Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of hotel operations and revenue management. Familiarise yourself with the specific challenges and opportunities at Hampton by Hilton Liverpool John Lennon Airport. This will show that you're not just interested in the role, but that you understand the business.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved team performance. Be ready to discuss your leadership style and how it aligns with fostering a positive and inclusive work environment.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to demonstrate excellent interpersonal abilities, so think about how you can convey your ideas clearly and confidently. Consider role-playing with a friend to get comfortable discussing your experiences and answering potential questions.
✨Passion for Hospitality
Let your passion for hospitality shine through during the interview. Share stories that highlight your commitment to guest satisfaction and excellence. This is a key aspect of the role, and showing genuine enthusiasm can set you apart from other candidates.