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- Tasks: Manage reservations and events, ensuring exceptional experiences for clients.
- Company: Join Valor Hotels, a dynamic team in the hospitality industry.
- Benefits: Competitive salary, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for career growth and recognition through awards.
- Why this job: Be part of a vibrant team and make memorable events happen.
- Qualifications: Experience in reservations or events management with strong communication skills.
The predicted salary is between 28516 - 28516 £ per year.
Are you a dynamic professional with a flair for managing reservations and events? Valor Hotels is looking for a Reservations and Events Manager to join our team. This role involves maximizing enquiry conversion, managing the reservations process, and delivering exceptional events that exceed our clients' expectations.
Key Responsibilities:
- Business Accuracy: Ensure that all business on the books is robust and accurate by adhering to company processes and procedures.
- System Management: Operate all reservation systems to the required standards set by Valor and the brand, ensuring effective management of the rooms business.
- Pricing Strategies: Implement pricing and selling strategies for all market segments to achieve financial budgets and targets, driving performance against competitors and working closely with the Revenue and Sales Managers.
- Competitor Analysis: Maintain up-to-date competitor information and visit competitor hotels as needed to gather insights.
- Hotel Showrounds: Conduct appointments and showrounds to highlight the hotel's features and services to potential clients.
- Commercial Awareness: Be commercially aware, considering total revenue and "lifetime value" when assessing new business enquiries, utilizing demand calendars, displacement tools, and market data to inform decisions.
- Compliance: Comply with all statutory and company requirements related to cash handling, credit procedures, employment legislation, Health and Safety, Fire Safety, Risk Assessment, and Disability.
Qualifications and Skills:
- Proven experience in reservations, events management, or a similar role.
- Strong communication and customer service skills.
- Detail-oriented with excellent organizational abilities.
- Knowledge of revenue management and pricing strategies.
- Ability to analyze market data and competitor information.
- Experience in the hotel or hospitality industry preferred.
- Strong leadership skills with the ability to inspire and motivate a team.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reservations and Events Manager - Leeds employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations and Events Manager - Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and don’t be shy about letting people know you’re on the lookout for a Reservations and Events Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or during an interview, bring along examples of your past successes in reservations and events management. A portfolio can really make you stand out!
✨Tip Number 3
Research is key! Before any interviews, dive deep into the company’s values, recent events, and their competitors. This will not only help you tailor your answers but also show that you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re keen on joining our team at Valor Hotels!
We think you need these skills to ace Reservations and Events Manager - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for reservations and events shine through! We want to see how your experience aligns with our dynamic team at Valor Hotels. Share specific examples that highlight your flair for managing events and reservations.
Tailor Your CV: Make sure your CV is tailored to the role of Reservations and Events Manager. Highlight relevant skills like communication, organisation, and any experience in the hospitality industry. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage details effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Valor Hotels!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Reservations and Events Manager. Brush up on your knowledge of reservation systems, pricing strategies, and competitor analysis. This will show that you’re not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing reservations and events. Think about times when you exceeded client expectations or successfully implemented pricing strategies. This will help you demonstrate your skills and how they align with what Valor Hotels is looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the company’s approach to competitor analysis, or how they measure success in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Valor Hotels is looking for someone dynamic, so be confident and authentic. Share your passion for hospitality and how you can contribute to creating exceptional events and experiences.