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- Tasks: Lead the Food and Beverage team to create unforgettable dining experiences for our guests.
- Company: Join Crowne Plaza Leeds, a vibrant part of a leading hotel brand.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities while you work.
- Why this job: Be at the heart of hospitality and make a real difference in guest satisfaction.
- Qualifications: Previous experience is a plus, but passion and great communication skills are key.
- Other info: Flexible shifts and opportunities for career growth await you!
The predicted salary is between 27040 - 37856 £ per year.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Responsibilities
- Oversee the Food and Beverage team as they carry out their duties.
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Food and Beverage Supervisor - Crowne Plaza Leeds - Leeds employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor - Crowne Plaza Leeds - Leeds
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Food and Beverage Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the Crowne Plaza Leeds and ask to speak with a manager. A friendly face can make a lasting impression and show your genuine interest in joining their team.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for guests. This will help you stand out as a candidate who truly cares about the guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Food and Beverage Supervisor - Crowne Plaza Leeds - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the food and beverage sector. Mention any previous roles where you've overseen teams or provided excellent customer service – we love to see that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Crowne Plaza Leeds. Being able to discuss the menu confidently shows your enthusiasm for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in past roles. Highlight any situations where you resolved complaints or went above and beyond for guests, as this is crucial for a Food and Beverage Supervisor.
✨Demonstrate Team Leadership
Think of instances where you've led a team or supported colleagues in a busy environment. Discuss how you motivate others and ensure high standards, as this will resonate well with the responsibilities of overseeing the Food and Beverage team.
✨Be Ready for Scenario Questions
Expect questions about handling specific situations, like managing a busy dining area or dealing with a difficult guest. Practising your responses can help you feel more confident and prepared during the interview.
