At a Glance
- Tasks: Lead a vibrant hotel operation, focusing on guest experience and team culture.
- Company: Join Valor Hospitality, a top-rated employer in the UK.
- Benefits: Enjoy competitive salary, discounts, free meals, and wellness activities.
- Other info: Opportunities for career growth and recognition within a supportive team.
- Why this job: Be the heartbeat of a bustling hotel and make a real impact.
- Qualifications: Proven GM experience in a full-service hotel and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Let's be straight with you - this isn't your average Holiday Inn. Yes, it's got the brand. But Holiday Inn Peterborough West is a seriously substantial operation. We're talking 13 conference and meeting rooms, (the Buckingham Suite that seats 450 theatre-style or 350 for a banquet dinner - we have four wedding suites, and an events calendar that keeps this hotel buzzing long after the last guest checks out) as well as a leisure club with over 1000 members. Set in its own landscaped grounds, just off the A1(M) and 48 minutes from London by train - this place is a destination, not just an overnight stop.
We're looking for a General Manager who gets that. Someone who doesn't just run a hotel - they lead it. So, what's the role? You'll be the heartbeat of the hotel. Commercial performance, guest experience, team culture, C&B revenue - it all lands with you. You'll work closely with a supportive Valor regional team who are genuinely invested in your success, but day-to-day, you're the one driving it forward. This is a full-service, high-volume property. Conference and banqueting isn't a side offering here - it's a core revenue stream, and we need a GM who knows how to maximise it.
Who are we looking for? Someone with proven GM experience in a branded, full-service hotel. Ideally you've managed a significant C&B operation before and you know your way around a P&L. But just as importantly, you're a people person - the kind of leader your team rally behind, and guests remember. At Valor, we talk about being Hotelitarians - people who genuinely love what they do, take initiative, and aren't afraid to do things differently. If that sounds like you, we want to hear from you.
What you'll get from us:
- Valor was named one of the Sunday Times Top 10 Best Places to Work in the UK in 2026 (three years running) and we don't take that lightly.
- You'll get a competitive salary, a real support network, and the freedom to lead your hotel your way within a company that's growing fast across the UK and beyond.
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
- Caring for your health and wellbeing, both in and outside of work.
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
General Manager - Peterborough employer: Valor Hospitality Europe
At Valor Hospitality Partners, we pride ourselves on being more than just a hotel; we are a vibrant community where our team members thrive. As a General Manager at Holiday Inn Peterborough West, you will enjoy a supportive work culture that values your leadership and initiative, alongside competitive benefits such as exclusive discounts, wellness activities, and opportunities for career growth through fully funded training programmes. Join us in a dynamic environment that celebrates your achievements and fosters a genuine passion for hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Peterborough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality Europe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality Europe
Don't be shy about reaching out to Valor Hospitality Europe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Peterborough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality Europe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
