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- Tasks: Serve food and drinks, maintain cleanliness, and ensure a great guest experience.
- Company: Join Valor Hospitality, a growing hotel group with 34 locations across the UK.
- Benefits: Enjoy exclusive discounts, free meals, wellness activities, and career development opportunities.
- Why this job: Perfect for hospitality lovers wanting to gain experience in a fun, supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills.
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
Get paid for doing what you love, get loads of rewards & benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food & Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - voco Southampton - Southampton
✨Tip Number 1
Familiarise yourself with the voco brand and its values. Understanding their commitment to exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal anecdotes or experiences where you provided excellent customer service. This can make a memorable impression on the hiring team.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Think of specific examples where you've successfully managed multiple tasks, as this is crucial for a Food and Beverage Assistant role.
✨Tip Number 4
Demonstrate your flexibility by expressing your willingness to work various shifts, including evenings and weekends. This shows that you're committed to being a valuable team member.
We think you need these skills to ace Food and Beverage Assistant - voco Southampton - Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in the hospitality industry, even if it's not extensive. Emphasise skills like customer service, teamwork, and attention to detail, which are crucial for a Food and Beverage Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you provided excellent service or handled challenging situations effectively.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as communication, multitasking, and flexibility. Use examples from past roles to demonstrate how you've successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital in the hospitality sector.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Your Communication Skills
Since excellent communication is key in this role, be prepared to discuss how you've effectively interacted with customers in the past. Use examples that showcase your ability to handle inquiries and resolve complaints professionally.
✨Highlight Your Attention to Detail
The role requires a strong attention to detail, especially when it comes to maintaining cleanliness and organisation. Be ready to provide examples of how you've ensured high standards in previous roles or situations.
✨Prepare for a Fast-Paced Environment
As the job involves working in a busy setting, share your experiences of managing multiple tasks efficiently. Discuss how you stay organised and focused under pressure, which will demonstrate your suitability for the role.
