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For Companies At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and ensure a great guest experience.
- Company: Join a growing hospitality group with 37 hotels across the UK.
- Benefits: Enjoy discounts, free meals, wellness activities, and career growth opportunities.
- Why this job: Perfect for those passionate about hospitality and customer service in a fun environment.
- Qualifications: No experience needed; just bring your enthusiasm and communication skills!
- Other info: Flexible shifts available, including evenings and weekends.
Food and Beverage Assistant – Solihull
12.21 Per Hour, Occasional Worker
Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.
We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you\’ll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.
Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we\’d love to hear from you.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
BenefitsExclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Join Our Team
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
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Food and Beverage Assistant - Solihull employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - Solihull
✨Tip Number 1
Familiarise yourself with the specific dining and beverage offerings at our Solihull location. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing relevant experiences where you went above and beyond for a guest. This will highlight your passion for hospitality and your ability to create memorable experiences.
✨Tip Number 3
Be prepared to discuss how you handle fast-paced environments. Share examples of times when you successfully managed multiple tasks, as this is crucial for a Food and Beverage Assistant role.
✨Tip Number 4
Show your flexibility by being open about your availability for various shifts, including evenings and weekends. This willingness can set you apart from other candidates who may have more rigid schedules.
We think you need these skills to ace Food and Beverage Assistant - Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in the hospitality industry, especially roles that involved customer service or food and beverage. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you provided excellent service or handled challenging situations effectively.
Highlight Relevant Skills: In your application, emphasise skills such as communication, attention to detail, and the ability to work in a fast-paced environment. These are crucial for a Food and Beverage Assistant role.
Show Enthusiasm: Convey your enthusiasm for the position and the company in your application. Let them know why you want to be part of their team and how you can contribute to creating memorable dining experiences for guests.
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Your Communication Skills
Since excellent communication is key in this role, prepare to discuss how you've effectively interacted with customers in the past. Think of examples where you resolved complaints or provided exceptional service.
✨Highlight Your Attention to Detail
The role requires a strong attention to detail, especially when it comes to maintaining cleanliness and organisation. Be ready to provide examples of how you've ensured high standards in previous roles or situations.
✨Be Flexible and Adaptable
This position may require working various shifts, so be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience in fast-paced environments where you successfully managed multiple tasks.
