Receptionist - Farnborough

Receptionist - Farnborough

Farnborough Full-Time 26436 - 26436 £ / year (est.) No home office possible
Valor Hospitality Europe

At a Glance

  • Tasks: Be the friendly face of our hotel, welcoming guests and providing top-notch service.
  • Company: Join the vibrant team at Holiday Inn Farnborough, where hospitality shines.
  • Benefits: Enjoy competitive pay, discounts, free meals, and wellness activities.
  • Other info: Flexible shifts, training opportunities, and a supportive work environment await you.
  • Why this job: Make a real impact on guests' experiences while growing your hospitality career.
  • Qualifications: A passion for service; experience in hospitality is a plus but not required.

The predicted salary is between 26436 - 26436 £ per year.

We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.

You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In addition to competitive rates of pay, we also offer:

  • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
  • Discounted stays for friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, keeping you well-fuelled
  • Access to high-street discounts on a range of shops, experiences and more
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at £250

Caring for your health and wellbeing, both in and outside of work:

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
  • Healthcare Cash Plan options, from just £5 per month

Supporting your hospitality career growth:

  • Fully funded apprenticeship programmes
  • Internal development programmes, designed to support you as you grow within your role
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Receptionist - Farnborough employer: Valor Hospitality Europe

At Holiday Inn Farnborough, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With competitive pay, flexible shift patterns, and a wealth of employee benefits including exclusive discounts, wellness activities, and career development opportunities through fully funded apprenticeships, we ensure that our staff thrive both personally and professionally in a welcoming environment. Join us to be part of a team that celebrates achievements and fosters growth in the heart of Farnborough.
Valor Hospitality Europe

Contact Detail:

Valor Hospitality Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist - Farnborough

✨Tip Number 1

Get to know the hotel inside out! Familiarise yourself with the services, facilities, and local attractions. This way, when you walk in for your interview, you can impress them with your knowledge and show that you're genuinely interested in making guests' stays special.

✨Tip Number 2

Practice your warm welcome! Since first impressions are everything, rehearse how you'd greet guests. A friendly smile and a confident introduction can set the tone for your interview and show that you have the natural hospitality charm they're looking for.

✨Tip Number 3

Be flexible with your availability! The job requires working various shifts, so let them know you're open to different hours. This shows you're adaptable and ready to jump in whenever needed, which is a big plus in the hospitality industry.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can explore all the perks we offer, like discounts and wellness activities, which make working with us even more appealing.

We think you need these skills to ace Receptionist - Farnborough

Customer Service
Hospitality Skills
Communication Skills
Flexibility
Teamwork
Problem-Solving Skills
Attention to Detail
Knowledge of Hotel Services
Interpersonal Skills
Time Management
Adaptability
Positive Attitude
Sales Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and energetic side. Remember, first impressions matter!

Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experience or skills that match what we’re looking for, especially your passion for hospitality and service.

Show Enthusiasm: Express your excitement about joining our team at Holiday Inn Farnborough. We love seeing candidates who are genuinely interested in the role and the opportunities we offer, so let us know why you want to be part of our family!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Valor Hospitality Europe

✨Show Your Hospitality Charm

As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice a genuine smile and think of ways to express your passion for service, as this will resonate well with the interviewers.

✨Know the Hotel Inside Out

Familiarise yourself with the Holiday Inn Farnborough and its services before the interview. Be ready to discuss what you know about their facilities, local attractions, and any special offers. This shows your enthusiasm and that you’re proactive!

✨Flexibility is Key

Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Think about how you can accommodate different schedules and express your willingness to adapt, which is crucial in the hospitality industry.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or wellness activities mentioned in the job description. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.

Receptionist - Farnborough
Valor Hospitality Europe
Location: Farnborough

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