Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable guest experiences at a luxury resort in St Andrews.
- Company: Seaton House, the newest 5-star luxury resort in Scotland.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts, career training, and opportunities for growth.
- Why this job: Join a dynamic team and make genuine connections with guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 28932 - 28932 £ per year.
Seaton House, the newest 5-star luxury resort in St Andrews, is looking for a Concierge to play a key role in our front office team. This role offers the unique opportunity to shape the guest experience at one of Scotland's most anticipated openings. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special.
We are looking for authentic people who can make genuine connections with guests. As Concierge you will deal with a range of guest requests. You will be confident communicating as the local area knowledge expert. You will know not only the popular attractions but also the hidden gems. Working closely and communicating with all departments to put the guest at ease during their stay. You will need to have great attention to detail, be a confident people person with strong communication skills in order to succeed in this role.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Concierge - Seaton House - St Andrews employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - Seaton House - St Andrews
✨Tip Number 1
Get to know the company inside out! Research Seaton House and its unique offerings. This way, when you walk in for an interview, you can show off your knowledge about their services and local attractions, making you stand out as the perfect fit.
✨Tip Number 2
Practice your people skills! As a Concierge, you'll be the face of the hotel, so role-play common guest scenarios with friends or family. This will help you feel more confident and ready to create those genuine connections that guests will remember.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend hospitality events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that dream job at Seaton House.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Seaton House team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Concierge - Seaton House - St Andrews
Some tips for your application 🫡
Show Your Personality: When writing your application, let your true self shine through! We want to see your authentic personality and how you connect with others. Remember, as a Concierge, making genuine connections is key!
Highlight Local Knowledge: Make sure to mention any local knowledge you have about St Andrews or the surrounding area. We’re looking for someone who can be the go-to expert for our guests, so share any hidden gems or popular spots you know!
Tailor Your Application: Don’t just send a generic application! Tailor it to the role of Concierge at Seaton House. Show us how your skills and experiences align with what we’re looking for, especially in terms of communication and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Valor Hospitality Europe
✨Know Your Local Area
As a Concierge, you'll need to be the local expert. Brush up on popular attractions and hidden gems in St Andrews before your interview. This will not only impress your interviewers but also show that you're genuinely interested in enhancing the guest experience.
✨Practice Your People Skills
Since this role is all about making connections, practice your communication skills. Role-play common guest scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various guest requests during the interview.
✨Showcase Your Attention to Detail
Attention to detail is crucial for a Concierge. Prepare examples from your past experiences where your keen eye made a difference. Whether it’s remembering a guest's preferences or ensuring everything is in order, these anecdotes will highlight your suitability for the role.
✨Be Flexible and Open-Minded
The job requires flexibility with shifts and days. During the interview, express your willingness to adapt to different schedules. This shows that you're ready to meet the demands of a busy luxury resort and are committed to providing excellent service at all times.