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- Tasks: Ensure rooms are spotless and create a welcoming atmosphere for guests.
- Company: Join the newest 5-star luxury resort in Portrush, Dunluce Lodge.
- Benefits: Competitive pay, flexible shifts, free meals, and exclusive discounts.
- Other info: Opportunities for career growth with funded apprenticeships and wellness activities.
- Why this job: Shape guest experiences and enjoy a dynamic, active role.
- Qualifications: Attention to detail and a passion for cleanliness.
The predicted salary is between 16074 - 16074 £ per year.
Dunluce Lodge, the newest 5-star luxury resort in Portrush, is looking for Room Attendants to join our housekeeping team. This role offers the unique opportunity to shape the guest experience at one of Northern Ireland's most anticipated openings.
Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you'll be working behind the scenes ensuring our rooms are nothing but perfection! Customer service is key, interacting with guests daily; your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines. We're looking for someone who is passionate about our bedrooms being spotless and well presented.
If you're looking for a role to keep you on your toes and keep you fit at the same time, this could be the role for you! We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.
Room Attendant - Portrush in Coleraine employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Portrush in Coleraine
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dunluce Lodge and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your responses. Focus on your attention to detail and customer service skills, as these are key for making those first impressions count.
✨Tip Number 3
Dress to impress! Even though you’ll be working behind the scenes, showing up in smart attire can make a great impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Room Attendant - Portrush in Coleraine
Some tips for your application 🫡
Show Your Attention to Detail: As a Room Attendant, attention to detail is key! Make sure your application highlights any experience you have in maintaining high standards of cleanliness and presentation. We want to see that you take pride in your work!
Personalise Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect why you’re the perfect fit for Dunluce Lodge. Mention specific aspects of the job description that excite you and how you can contribute to our team.
Highlight Customer Service Skills: Since you'll be interacting with guests daily, it’s important to showcase your customer service skills. Share examples of how you've made first impressions count in previous roles, as this will resonate with us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Valor Hospitality Europe
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Room Attendant entails. Familiarise yourself with the key responsibilities like maintaining cleanliness and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past experiences where you've demonstrated this skill. Whether it's tidying up a space or ensuring everything is perfectly presented, share specific stories that highlight your commitment to excellence.
✨Prepare for Customer Interaction Scenarios
As you'll be interacting with guests regularly, think about how you would handle various customer service situations. Practice responses to common scenarios, such as dealing with a guest complaint or making a great first impression. This will show that you're ready to represent the hotel positively.
✨Ask About Training and Development Opportunities
During the interview, don't hesitate to ask about the training programmes and career growth options available. This shows that you're not just looking for a job, but are also interested in developing your skills and growing within the company. Plus, it gives you insight into how they support their staff.