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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join a leading hotel group with a focus on hospitality and growth.
- Benefits: Enjoy discounts, free meals, wellness activities, and career development opportunities.
- Other info: Flexible shifts available, with full training provided and opportunities for apprenticeships.
- Why this job: Make a real impact on guests' experiences while building your hospitality career.
- Qualifications: No experience needed; just bring your passion for service and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Receptionist - Portrush in Coleraine employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Portrush in Coleraine
✨Tip Number 1
First off, make sure you know the hotel inside out! Familiarise yourself with the services, facilities, and local attractions. This way, when you walk in for that interview, you can impress them with your knowledge and show you're genuinely interested in making guests' visits special.
✨Tip Number 2
Don’t underestimate the power of a warm smile and positive energy! Practice your greeting and body language before the interview. Remember, as a receptionist, you’ll be the face of the hotel, so showing your natural hospitality charm is key to landing the job.
✨Tip Number 3
Flexibility is your friend! Be open about your availability during the interview. Since the hotel operates 7 days a week, showing that you can work various shifts will make you a more attractive candidate. Plus, it shows you're ready to jump in and help out wherever needed!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our amazing perks and career growth opportunities right there. Let’s get you started on this exciting journey together!
We think you need these skills to ace Receptionist - Portrush in Coleraine
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and energetic side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application to highlight your passion for hospitality and any relevant experience. Mention how you can contribute to making guests' visits special – that’s what we’re all about!
Show Your Flexibility: Since we operate 7 days a week, it’s great to mention your availability and flexibility in your application. Let us know when you can work, especially during those busy evenings and weekends!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Hospitality Charm
As a Receptionist, your warm and friendly nature is key. During the interview, let your personality shine through. Practice a genuine smile and think of ways to convey your passion for service. Remember, first impressions matter!
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s services, facilities, and local attractions before the interview. This will not only impress the interviewer but also show that you’re proactive and genuinely interested in the role.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to the hotel's needs, as this is a big plus for employers in the hospitality industry.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or wellness activities. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.