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- Tasks: Assist guests with luggage, serve food and beverages, and ensure hotel safety.
- Company: Join a leading hospitality group with 37 hotels across the UK.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for apprenticeships and internal development programmes available.
- Why this job: Perfect for night owls seeking flexible hours and career growth in hospitality.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
Are you a night owl? We are looking for a Night Porter to join our team. Primarily you will be helping guests with their luggage and travel arrangements. You will also support the night operation to meet guest requests which includes additional room amenities and serving food and beverages. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel safe. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Night Porter - Chester employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Chester
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you’re interested in, like ours. A friendly email or call can show your enthusiasm and might just land you an interview.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle guest requests or manage busy nights. Show us you can keep calm under pressure and that you’re ready to jump in when needed!
✨Tip Number 4
Don’t forget to showcase your flexibility! We love candidates who can adapt to different shifts and roles. Highlight any past experiences where you’ve had to think on your feet or adjust quickly to changes.
We think you need these skills to ace Night Porter - Chester
Some tips for your application 🫡
Show Your Night Owl Side: Since we're looking for a Night Porter, make sure to highlight your ability to thrive during the night shift. Share any previous experience working late hours or in similar roles to show us you're the perfect fit!
Be Guest-Focused: This role is all about helping guests feel at home. In your application, mention any customer service experience you have and how you’ve gone the extra mile to meet guest needs. We love candidates who put guests first!
Flexibility is Key: We need someone who can adapt to different shifts and demands. In your application, emphasise your flexibility and willingness to take on various tasks. Let us know how you handle pressure and keep calm in busy situations!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the perks we offer, like discounts and wellness activities. Don’t miss out!
How to prepare for a job interview at Valor Hospitality Europe
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter entails. Familiarise yourself with the responsibilities like assisting guests with luggage and handling food and beverage service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Calm Under Pressure
Since this role requires working calmly under pressure, think of examples from your past experiences where you've successfully managed stressful situations. Be ready to share these stories during the interview to demonstrate your ability to stay composed when things get busy.
✨Flexibility is Key
Highlight your flexibility regarding shift patterns and availability. The job requires adaptability, so be prepared to discuss how you can adjust to different schedules and handle various tasks as needed. This shows that you're ready to meet the demands of the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or what a typical night looks like for a Night Porter. This not only shows your interest but also helps you gauge if the role is the right fit for you.