At a Glance
- Tasks: Manage event bookings and provide outstanding guest service in a dynamic team.
- Company: Join a leading hotel with a focus on exceptional guest experiences.
- Benefits: Competitive salary, exclusive discounts, free meals, and wellness activities.
- Other info: Opportunities for career growth and nationally recognised apprenticeships.
- Why this job: Be the first point of contact for guests and create memorable experiences.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 28516 - 28516 £ per year.
We are looking for a Meetings and Events Sales Agent to join our team, where you'll play a crucial role in managing event bookings, maximising revenue, and providing outstanding guest service. You will often be the first point of contact with our guests - taking them from first enquiry through to contracting. You will need to be comfortable engaging with guests on the phone, via email and face to face in the hotel.
We offer Meeting and Events in all shapes and sizes - from 2 to 100 guests, business meetings through to weddings and private events. This role is predominantly office based in the hotel, working Monday to Friday, mainly dealing with direct enquiries although in time there will be the option to expand into direct sales calls as the business needs.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand development.
What'll make you a great fit for us?
- Your passionate about delivering exceptional service and understand how your role contributes to memorable guest experiences.
- You will take pride in your work, ensuring every detail is executed to the highest standard.
- You' re methodical, proactive, and results-driven, always striving for excellence in everything you do.
- Whether handling event enquiries, managing bookings, or assisting clients, you bring enthusiasm, professionalism, and a customer-first mindset.
What you'll be doing as Meetings and Events Agent
- Top quality customer service
- Working as part of a dynamic and supportive team.
- Take enquiries and bookings via telephone and online bookings
- Processing, amending and updating bookings as required
- Hotel tours for new and prospective guests
- Develop lasting relationships with clients and generate repeat business
- Maximising revenue through upselling - this could be food and beverage packages, accommodation bookings and meeting room hire
- Administration and Technology savvy - Opera, Salesforce
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Meetings and Events Sales Agent - Chester in Cheshire employer: Valor Hospitality Europe
Join our vibrant team as a Meetings and Events Sales Agent in Chester, where we prioritise exceptional guest service and foster a supportive work culture. With competitive pay, exclusive discounts, and comprehensive career development opportunities, including fully funded apprenticeships, we are dedicated to your professional growth and wellbeing. Experience a rewarding career in hospitality, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings and Events Sales Agent - Chester in Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Valor Hospitality Europe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Valor Hospitality Europe
Don't be shy about reaching out to Valor Hospitality Europe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meetings and Events Sales Agent - Chester in Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Valor Hospitality Europe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
