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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join a leading hotel group with a vibrant and inclusive culture.
- Benefits: Competitive pay, exclusive discounts, free meals, and wellness activities.
- Other info: Flexible shifts available, with opportunities for apprenticeships and career growth.
- Why this job: Make a real impact on guests' experiences while growing your hospitality career.
- Qualifications: No experience needed; just bring your passion for service and a warm smile.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a friendly, passionate and energetic Receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
- Healthcare Cash Plan options, from just £5 per month
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes
- Internal development programmes, designed to support you as you grow within your role
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist - Bristol employer: Valor Hospitality Europe
Contact Detail:
Valor Hospitality Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bristol
✨Tip Number 1
Get to know the hotel and its services inside out! When you walk in for that interview, be ready to chat about what makes this place special. It shows you're genuinely interested and can help set the right tone for guests.
✨Tip Number 2
Practice your warm welcome! Since first impressions are everything, think about how you'd greet a guest. A friendly smile and a confident introduction can go a long way in making you stand out.
✨Tip Number 3
Flexibility is key! Be open about your availability during the interview. Highlighting your willingness to work evenings and weekends can make you a more attractive candidate.
✨Tip Number 4
Don’t forget to check out our website for any additional training opportunities! Mentioning your interest in apprenticeships or development programmes can show your commitment to growing within the hospitality industry.
We think you need these skills to ace Receptionist - Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and passionate side. Remember, first impressions matter!
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experience or skills that match what we’re looking for, especially your natural hospitality charm and passion for service.
Show Enthusiasm: Express your excitement about joining our team! Mention why you’re interested in working with us and how you can contribute to making guests' visits special. A little enthusiasm goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Valor Hospitality Europe
✨Show Your Hospitality Charm
As a Receptionist, your personality is key! Make sure to showcase your friendly and warm nature during the interview. Practice greeting the interviewer as if they were a guest, and be ready to share examples of how you've made someone's experience special in the past.
✨Know the Hotel Inside Out
Familiarise yourself with the hotel’s services, facilities, and local attractions before the interview. This will not only impress the interviewer but also show your genuine interest in the role. Prepare a few questions about the hotel that you can ask at the end of the interview.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different schedules, especially during busy evenings and weekends. This shows you're ready to meet the hotel's needs.
✨Emphasise Your Passion for Service
During the interview, convey your passion for providing excellent service. Share stories that demonstrate your commitment to going above and beyond for guests. This will resonate well with the interviewers, as they are looking for someone who truly cares about hospitality.